Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.81 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible schedule

Job Description

Kenk INC is a reputable retail company dedicated to providing exceptional customer service and maintaining a welcoming and efficient store environment. Known for its commitment to quality, Kenk INC operates in the retail sector, focusing on creating a seamless shopping experience for its customers through well-organized merchandise displays, clean and safe store premises, and attentive customer interaction. The company values teamwork, professionalism, and meticulous attention to detail, ensuring that every customer feels valued and every operational aspect of the store functions smoothly. Kenk INC prides itself on fostering a friendly and supportive workplace culture where employees are empowered to contribute to the overall success of the store while gaining valuable skills in retail operations and customer service.

The role at Kenk INC involves serving customers in a fast, efficient, and courteous manner while supporting store management to achieve store goals. The ideal candidate will be responsible for maintaining the store’s cleanliness and ensuring it is well-stocked, faced, and shoppable at all times. Serving as the face of Kenk INC, this position requires a professional demeanor in all interactions with employees, vendors, and customers alike. Key responsibilities include operating the cash register accurately, following all cash handling procedures, monitoring the gas console, and maintaining accurate sales transaction records. The role further extends to managing inventory through correct pricing, building displays to promote sale items, and adhering to a suggestive selling program designed to enhance customer awareness and boost sales.

A significant component of this position is providing superior customer service — greeting customers, engaging in suggestive selling, assisting in locating items, and expressing gratitude, all while encouraging repeat business. Maintaining high cleaning standards throughout the store, including the parking lot, restrooms, stockroom, and equipment, is essential to ensure safety and an inviting atmosphere for shoppers. The role also demands the ability to work collaboratively with team members, exhibit strong communication skills, and demonstrate problem-solving capabilities when routine issues arise. This detailed and multi-faceted position is pivotal in upholding the reputation of Kenk INC as a trusted and customer-centric retail establishment.

Job Requirements

  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Basic mathematical skills
  • Ability to operate retail point-of-sale machines
  • Strong communication skills
  • Ability to work as part of a team
  • Ability to follow procedures accurately
  • Ability to maintain cleanliness and safety standards
  • Able to handle multiple tasks simultaneously
  • Reliable and punctual
  • Ability to stand for long periods

Job Qualifications

  • Mathematical skills to count, add, subtract, copy, and record figures
  • Skill in operating retail machines such as cash register, credit card machine, and gas pump console
  • Written communication skills to fill out routine forms and records
  • Oral communication skills to interact courteously and professionally with co-workers, customers, and vendors
  • Interpersonal communication skills to coordinate activities and complete tasks
  • Ability to read and understand written instructions, memos, and manuals
  • Ability to follow step-by-step instructions, standard procedures, and operating guidelines
  • Ability to apply common sense to carry out detailed oral and written instructions
  • Ability to focus on tasks despite distractions
  • Ability to identify routine problems and make decisions
  • Ability to provide a high level of customer service

Job Duties

  • Operate cash register accurately and monitor gas console
  • Follow all cash handling procedures including cash, credit cards, checks, lottery, and drops
  • Account for all sales transactions properly and accurately
  • Maintain accurate inventory through correct pricing
  • Keep store clean, well-stocked, and in first class condition
  • Maintain high cleaning standards including parking lot, restrooms, stockroom, and equipment
  • Clean all spills to remove safety hazards
  • Acknowledge customers and provide high level of customer service including greeting, suggestive selling, and thanks
  • Assist customers in locating items
  • Comply with suggestive selling program
  • Build displays to promote sale items
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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