Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Rotating Shifts
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Benefits

fully employer paid medical plan option
Fully employer paid life insurance
Medical assistance insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

G&M is a prominent retail company known for its commitment to delivering exceptional customer service and maintaining a welcoming environment for both customers and employees. Operating in the retail sector, G&M ensures that all its locations uphold high corporate standards with a focus on safety, cleanliness, and efficiency. The company prides itself on creating a friendly atmosphere where customers feel valued and employees work collaboratively as a team. With a strong presence in the retail industry, G&M continuously strives to enhance the shopping experience by training its staff to meet and exceed customer expectations while adhering to all relevant laws and policies.

The retail Associate position at G&M is a full-time hourly role that reports directly to the Store Manager. This position requires a dynamic individual capable of multitasking effectively in a fast-paced retail environment. The successful candidate will be instrumental in operating point-of-sale systems, managing monetary transactions accurately, and ensuring compliance with state and company policies, especially when handling age-restricted products like alcohol, tobacco, and lottery tickets. Additionally, the role involves active engagement in sales promotions and suggestive selling to build strong customer relationships and contribute to store sales targets.

Beyond customer interaction, the Associate is responsible for maintaining a clean, safe, and organized store. This includes preparing food items according to company standards, managing inventory, receiving product deliveries, and performing routine cleaning tasks both inside and outside the store. The role also demands vigilance in monitoring product freshness and proper stock rotation to ensure the highest quality offerings are available to customers. Moreover, the Associate will participate in safety protocols, reinforcing the importance of a secure work environment.

Depending on the shift, Associates may take on additional responsibilities such as preparing fresh coffee, maintaining condiment bars, and supporting night shift cleaning operations to maintain overall store hygiene. The position requires flexibility in scheduling, including the ability to work various shifts across different store locations within the district as needed. This ensures the smooth operation of the store and accommodates fluctuating customer demands.

G&M offers competitive benefits, including fully employer-paid medical and life insurance plans, medical assistance insurance, dental and vision insurance, as well as a 401(k) program. These benefits reflect G&M's commitment to supporting its employees’ health and financial well-being. The role offers a valuable opportunity for individuals seeking to develop their career in retail within a supportive and structured corporate environment. By joining G&M, Associates become part of a team dedicated to superior customer service, operational excellence, and a positive workplace culture that values each employee’s contribution.

Job Requirements

  • High school diploma or GED equivalent
  • Experience with POS systems desirable
  • Strong communication skills
  • Ability to stand and walk for entire shifts
  • Ability to lift and carry up to 50 pounds
  • Ability to bend, twist, stoop, kneel and crouch
  • Ability to push and pull up to 20 pounds
  • Hand-eye coordination and bilateral hand coordination
  • Ability to work flexible hours including nights and weekends
  • Food Handlers Permit if required by local jurisdiction

Job Qualifications

  • High school diploma or GED equivalent
  • Excellent computer skills including competency in PDI Enterprise POS
  • Excellent customer service skills
  • Strong interpersonal skills
  • Ability to learn tasks quickly and work independently
  • Basic math skills
  • Food Handlers Permit if required
  • Ability to communicate verbally and in writing in English
  • Availability to work all shifts and at various store locations within the district

Job Duties

  • Preserve safety of employees and others in the work location
  • Operate POS systems including cash register and fuel console accurately
  • Enter all transactions, accept payments and account for all funds
  • Perform credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco, lottery, and fast-food sales following company policy
  • Check identification for age-restricted products
  • Participate in sales promotions and build customer relations
  • Maintain a neat personal appearance and wear company uniform and name tag
  • Prepare hot food items as designated by the Store Manager
  • Maintain cleanliness and safety of store equipment and environment including sweeping, mopping, wiping down pumps and fuel delivery areas
  • Spot check and restock restrooms
  • Clean counter surfaces and store equipment regularly
  • Stock shelves and manage inventory including receiving deliveries and proper rotation of perishable products
  • Follow robbery, violence prevention, and safety protocols
  • Act as backup cashier during Barista shifts
  • Brew fresh coffee and maintain condiment bar
  • Perform deep cleaning duties during night shifts
  • Prepare for morning rush by ensuring coffee and machines are ready
  • Ensure food safety and monitor fresh food availability
  • Participate in all store sales building, customer service, and team-building activities

Job Criteria

Experience

Entry Level (1-2 years)


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