Cashier

Total Wine & More is a leading retailer specializing in a vast selection of wine, spirits, and beer, known for its commitment to offering exceptional products alongside knowledgeable customer service. Established as one of the largest independent retailers in the United States, Total Wine & More provides a unique shopping experience with a broad assortment of choices, competitive pricing, and a dedication to education about alcoholic beverages. With stores across multiple states, the company has cultivated a strong reputation for its customer-first approach and comprehensive rewards programs.

The role of a Cashier, also referred to internally as a Front End Team Member, is crucial in delivering this exceptional customer experience. Serving as the first point of contact for customers, this position emphasizes speed and friendliness in every transaction. Cashiers at Total Wine & More are not only responsible for processing sales but also play a vital role in building customer relationships by greeting shoppers warmly, providing answers to questions, and promoting loyalty programs. This dual function helps maintain high customer satisfaction and encourages repeat business. Typically available in both part-time and full-time capacities, this role may expand beyond cashier duties to include responsibilities as a sales associate or merchandiser/stock associate, offering a variety of ways to engage with the team and grow professionally.

In addition to transaction handling — which involves identification verification and managing payments — cashiers contribute to safety and cleanliness standards throughout the store. They are expected to familiarize themselves with marketing promotions and uphold all legal requirements related to the sale of alcohol, ensuring a responsible shopping environment. Total Wine & More supports employee development through product training focused on wine, spirits, and beer, enabling cashiers to gain invaluable knowledge that enhances the customer shopping experience.

Candidates for this position are expected to bring a passion for customer service and a team-oriented mindset. Requirements include basic educational qualifications such as a high school diploma or equivalent and relevant retail experience, ideally one to three years with at least one year in a retail environment. Flexibility in scheduling—including evenings and weekends—is essential to meet business needs. Physical stamina and the ability to handle lifting and repetitive movements are also necessary, reflecting the dynamic and hands-on nature of retail work.

Total Wine & More is committed to supporting its team members through a comprehensive Total Rewards program that offers a range of benefits including paid time off, generous discounts, health care plans covering medical, dental, and vision, retirement options like 401(k), and various insurance coverages. The company emphasizes diversity, equal opportunity employment, and accommodations throughout the hiring process.

By joining Total Wine & More as a Cashier, employees engage in a fast-paced, customer-focused retail environment that encourages career development and values each team member’s contribution to the company’s success. This role offers an excellent opportunity to start or continue a career in the retail beverage industry, with access to resources and training designed to foster personal and professional growth.