Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program

Job Description

Pilot Company is a well-established travel center and convenience store operator known for creating a friendly and inclusive environment for both its team members and guests. The company is committed to building diverse teams and fostering a culture of creativity, innovation, and positivity. As a leader in the travel retail sector, Pilot Company services a broad range of customers including professional drivers, daily commuters, and vacationers who rely on the company for clean facilities, quality food, reliable fuel, and convenient shopping options. With pay rates starting between $11.60 and $15.70 per hour, Pilot Company offers an engaging work atmosphere where employees can build their careers through various roles and responsibilities within their travel centers and restaurants. The company emphasizes career growth by providing training for multiple positions, enabling team members to expand their skillsets and gain experience in diverse areas of the business.

The role available is primarily focused on delivering outstanding guest service in a fast-paced restaurant setting. Tasks will involve operating cash registers, maintaining clean and orderly conditions, and ensuring inventory is well-stocked. Employees play a pivotal role in creating a welcoming atmosphere by serving guests promptly and courteously, contributing directly to the overall guest satisfaction. The job offers a balance of routine responsibilities and interactive customer engagement, making each day unique and rewarding. This position requires a teamwork-oriented mindset and a dedication to maintaining high standards for cleanliness and service quality. Additionally, Pilot Company provides a work environment that respects and encourages veteran and military applicants, reinforcing their inclusive hiring practices.

In terms of employment benefits, the company offers weekly pay, a 15 cent fuel discount for team members, and free daily meals. For full-time employees, healthcare options include $10 low-cost health plans, paid time off, and family leave, all contributing to a supportive workplace. Additional benefits include a wellness program, reward and recognition initiatives, professional development opportunities, a 401(k) retirement savings plan, and assistance with adoption expenses which together create a comprehensive compensation package. Pilot Company is dedicated to ensuring every member feels valued and supported, helping them thrive both professionally and personally. By joining Pilot Company, employees become part of a dynamic team that strives to make every workday and every guest interaction a positive experience, while also advancing their own career journeys.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Basic math skills
  • Ability to stand for extended periods
  • Effective communication skills
  • Dependability and punctuality
  • Ability to follow instructions and safety protocols

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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