Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.31 - $20.03
Work Schedule
Flexible
Benefits
Paid Time Off
store discounts
Health care plans
401(k)
Disability insurance
Paid parental leave
Pet insurance
critical illness insurance
Discounted home and auto insurance
College Tuition Assistance
Career Development
Product training
Consumer classes
Job Description
Total Wine & More is a leading retailer specializing in wine, spirits, and beer, known for its extensive selection and passionate commitment to customer service. Established as a destination for both connoisseurs and casual buyers, Total Wine & More has grown into a nationwide chain that combines deep product knowledge with an inviting shopping experience. The company prides itself on providing an exceptional mix of quality products at competitive prices, backed by an experienced team that delivers expert advice and personalized service. At Total Wine & More, employees are considered the most valuable asset, encouraged to grow professionally while contributing to a dynamic and supportive retail environment.
The Cashier position, internally referred to as Front End Team Member, is pivotal in shaping the customer’s experience at Total Wine & More stores. This role entails much more than just processing transactions; it encapsulates delivering friendly and efficient service, engaging with customers to build relationships, and providing knowledge about the store’s vast array of products and loyalty programs. As a front-facing team member, cashiers ensure that every customer leaves the store satisfied and eager to return. Beyond transactional duties, individuals in this role are often cross-trained to support sales and merchandising activities, contributing to the overall team success.
This is a regular, hourly position with a pay range of $14.31 to $20.03, reflecting experience, location, and job-related skills. The company offers both part-time and full-time schedules to accommodate diverse needs, including flexible work hours that cover evenings and weekends. Total Wine & More emphasizes compliance with all legal and safety standards, especially regarding the sale of alcohol, ensuring a safe and responsible environment for both customers and staff. In addition to transaction management, front end team members participate in product training sessions to deepen their understanding of wines, spirits, and beers, enhancing their ability to assist customers with informed recommendations.
Total Wine & More supports its team through a comprehensive Total Rewards program that promotes health, wellness, and career development. Employees have access to a variety of benefits such as medical, dental, and vision insurance, generous store discounts, retirement savings plans including 401(k) options, and paid time off. Additional perks like parental leave, pet insurance, and education assistance reflect the company’s commitment to supporting its staff’s diverse needs. Working as a cashier at Total Wine & More not only offers a competitive salary but also a chance to be part of a growing retail chain with a passion for excellence and a welcoming work culture. This role is ideal for individuals who thrive in a fast-paced retail setting, enjoy interacting with customers, and seek opportunities to expand their knowledge and skills within the beverage industry.
The Cashier position, internally referred to as Front End Team Member, is pivotal in shaping the customer’s experience at Total Wine & More stores. This role entails much more than just processing transactions; it encapsulates delivering friendly and efficient service, engaging with customers to build relationships, and providing knowledge about the store’s vast array of products and loyalty programs. As a front-facing team member, cashiers ensure that every customer leaves the store satisfied and eager to return. Beyond transactional duties, individuals in this role are often cross-trained to support sales and merchandising activities, contributing to the overall team success.
This is a regular, hourly position with a pay range of $14.31 to $20.03, reflecting experience, location, and job-related skills. The company offers both part-time and full-time schedules to accommodate diverse needs, including flexible work hours that cover evenings and weekends. Total Wine & More emphasizes compliance with all legal and safety standards, especially regarding the sale of alcohol, ensuring a safe and responsible environment for both customers and staff. In addition to transaction management, front end team members participate in product training sessions to deepen their understanding of wines, spirits, and beers, enhancing their ability to assist customers with informed recommendations.
Total Wine & More supports its team through a comprehensive Total Rewards program that promotes health, wellness, and career development. Employees have access to a variety of benefits such as medical, dental, and vision insurance, generous store discounts, retirement savings plans including 401(k) options, and paid time off. Additional perks like parental leave, pet insurance, and education assistance reflect the company’s commitment to supporting its staff’s diverse needs. Working as a cashier at Total Wine & More not only offers a competitive salary but also a chance to be part of a growing retail chain with a passion for excellence and a welcoming work culture. This role is ideal for individuals who thrive in a fast-paced retail setting, enjoy interacting with customers, and seek opportunities to expand their knowledge and skills within the beverage industry.
Job Requirements
- Must be 21 years of age or older
- Ability to walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Ability to safely lift, load, and handle cases and pallets
- Ability to climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
- Participate in wine, spirits, and beer training to build product knowledge
- Maintain knowledge of advertisements, promotions, and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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