Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $17.35
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading provider of travel centers and convenience services committed to serving customers on the go. With a widespread network of travel centers, Pilot Company caters to a diverse clientele, including professional drivers, daily commuters, and vacationers. The company is dedicated to creating a welcoming and inclusive environment for both guests and team members. The culture at Pilot Company revolves around teamwork, exceptional customer service, and a passion for building relationships with coworkers and guests alike. As a dynamic workplace, every day brings new challenges and opportunities, making it an engaging career choice for individuals enthusiastic about making a positive impact and delivering outstanding service.

Pilot Company offers an exciting role that focuses on delivering fast, friendly, and clean service to guests in their travel centers and restaurants. The role is designed for individuals who thrive in a team-centric environment and are passionate about providing excellent customer experiences. Starting pay rates range between $15.00 and $17.35 per hour, reflecting the company’s commitment to fair compensation. Beyond the initial position, Pilot Company encourages internal growth by providing training and opportunities to experience other roles within the organization’s various travel centers and restaurants.

This role is ideal for individuals who excel at multitasking, maintaining a clean and organized environment, and engaging warmly with a diverse range of guests. The responsibilities entail handling sales transactions accurately, maintaining inventory, operating cash registers, and ensuring the overall cleanliness and appearance of the restaurant. Team members play a vital role in upholding the company’s reputation for exceptional guest service and creating a positive atmosphere for all visitors.

Pilot Company places a strong emphasis on diversity, equity, and inclusion, welcoming applicants of all backgrounds regardless of race, color, religion, sex, national origin, disability status, or veteran status. Military candidates are especially encouraged to apply. The company also supports work-life balance by offering flexible scheduling options that can include nights, days, weekends, and holidays. With its comprehensive benefits package, Pilot Company not only invests in its team members' professional development but also in their overall well-being and financial security throughout their career journey.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or retail preferred
  • ability to stand for extended periods
  • strong communication skills
  • ability to handle cash transactions accurately

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • ability to complete accurate sales transactions
  • ability to use computers, telephones, and other equipment as needed
  • ability to work as part of a team
  • experience in a similar position
  • ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • maintain inventory
  • operate cash registers
  • maintain the overall appearance and cleanliness of the restaurant
  • provide excellent guest service

Job Criteria

Experience

Mid Level (3-7 years)


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