Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

California Fish Grill is a well-established restaurant chain known for its high-quality seafood offerings and exceptional customer service. With a focus on fresh ingredients, sustainability, and a welcoming dining atmosphere, California Fish Grill provides a vibrant workplace culture where employees are encouraged to develop their skills and contribute to the restaurant's success. The restaurant emphasizes teamwork, safety, and a commitment to guest satisfaction, making it a preferred choice both for diners and prospective employees.

The role of Cashier at California Fish Grill is an hourly, non-exempt position responsible for handling cash and credit card transactions for menu items purchased by guests throughout the restaurant's serving hours. This vital role reports directly to the Restaurant General Manager or Training General Manager and is essential for maintaining smooth and efficient guest interactions at the point of sale. The cashier plays a key part in ensuring customer satisfaction by accurately processing orders, managing payments, and handling guest inquiries promptly and professionally.

In this position, cashiers are expected to interact in a friendly and fast manner with guests, demonstrating strong knowledge of California Fish Grill's menu and pricing to ensure accurate order taking. The role demands attention to detail, especially when making corrections to orders or identifying counterfeit currency. The cashier also enforces age verification policies for serving alcoholic beverages and upholds high standards of personal hygiene and uniform presentation. Maintaining a clean and organized work area and adhering to safety and operational protocols are integral to the cashier's daily responsibilities.

Beyond transactional duties, the cashier supports California Fish Grill's mission by embracing company values, promoting safety and security, handling sensitive guest information with confidentiality, and fostering positive relationships with guests, community members, and coworkers alike. The ability to work effectively within a team, communicate tactfully in challenging situations, and support the restaurant's overall operational goals is crucial for success in this role.

Candidates for this position should expect a dynamic and fast-paced work environment where multitasking and composure under pressure are essential. The restaurant environment includes physical demands such as standing for long periods, reaching, lifting, stooping, and kneeling, with occasional exposure to hazards like cuts, slips, trips, and burns. The job also requires adherence to strict food safety and sanitation standards, reflecting California Fish Grill's commitment to guest health and satisfaction.

Overall, the Cashier position at California Fish Grill offers an excellent opportunity for individuals who value customer service, enjoy working in a team-oriented environment, and are motivated to contribute to a growing restaurant brand. This role is fundamental in delivering a seamless guest experience, maintaining operational efficiency, and upholding the high standards that define California Fish Grill. As part of a supportive and engaging team, cashiers can look forward to advancing their skills and progressing within the organization.

Job Requirements

  • Ability to properly charge the correct price for food and drink item ordered in an effective, professional manner
  • Ability to operate a POS
  • Ability to operate credit card equipment
  • Ability to interact with guests effectively
  • Ability to handle multiple tasks
  • Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure situations
  • Must be of legal age according to State regulations to serve alcohol
  • Ability to follow written and oral instructions and procedures as directed by the Restaurant Manager
  • Ability to be aware of and follow company policies and procedures related to job safety, including safety rules and regulations
  • Proficient reading and writing skills
  • Proficient interpersonal relations and communicative skills
  • Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 lbs or less
  • Manual dexterity
  • Auditory and visual skills

Job Qualifications

  • High school diploma or GED
  • 1-2 years related work experience or any equivalent combination of education, training and experience
  • Prior experience related to cashier or food service positions
  • Valid ServSafe or other approved Food Handler Certification
  • High level of integrity and honesty

Job Duties

  • Greet guests, receive food orders, repeat food orders, charge the appropriate price for each menu item ordered by guests, receive the correct amount tendered by guests and provide the correct change for each transaction
  • Be able to enact gift cards requested by guests
  • Be very familiar with and up to date with California Fish Grill Restaurant’s menu and prices
  • Interact with guests in a friendly/fast manner
  • Ability to make corrections to guest orders in a fast and efficient manner
  • Ability to determine counterfeit money and respond to situations involving counterfeit money
  • Assure age requirements are verified prior to serving alcoholic beverages

Job Criteria

Experience

Mid Level (3-7 years)


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