Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedules

Job Description

California Fish Grill is a well-established restaurant chain known for its commitment to providing fresh, high-quality seafood and exceptional guest experiences. As a prominent player in the casual dining sector, California Fish Grill prioritizes safety, quality, and outstanding customer service in a fast-paced and friendly environment. The restaurant emphasizes adhering to strict food safety and sanitation standards, ensuring a clean and welcoming atmosphere for everyone. With a focus on teamwork and professionalism, California Fish Grill creates an environment where employees can thrive and grow while delivering consistently excellent service to guests.

This position is for a Cashier role at California Fish Grill, an hourly, non-exempt employment opportunity that plays a crucial role in the day-to-day operations of the restaurant. The Cashier is responsible for handling cash and credit card transactions accurately for menu items purchased by guests throughout the restaurant's serving hours. Reporting directly to the Restaurant General Manager or Training General Manager, the ideal candidate will be approachable, efficient, and well-versed in all aspects of customer service and point-of-sale operations.

The Cashier serves as the first point of contact for guests, which means exceptional interpersonal skills and a friendly demeanor are essential. This role involves greeting guests, taking and repeating food orders to ensure accuracy, managing payments including cash, credit cards, and gift cards, and providing appropriate change. Familiarity with the restaurant's menu items and pricing is critical, as is the ability to handle order corrections swiftly and efficiently. Additionally, cashiers must be vigilant in detecting counterfeit money and enforcing age verification policies for alcohol service to maintain compliance with state laws. Other responsibilities include maintaining a neat and clean work environment, adhering to uniform and hygiene standards, completing in-service training, and supporting restaurant safety, confidentiality, and anti-discrimination policies.

The ability to multi-task efficiently while staying composed during busy and sometimes high-pressure situations is a valuable trait for this role. Employees in this position should be physically capable of standing, lifting, bending, and performing various tasks required to maintain the pace of the restaurant business, including safe handling of equipment and guest interactions. California Fish Grill seeks individuals who take initiative, are adaptable, work well in fast-paced teams, and demonstrate sound decision-making skills with a strong guest focus.

Overall, the Cashier position at California Fish Grill offers an exciting opportunity for individuals passionate about delivering quality service in a lively restaurant setting. It provides on-the-job training and the chance to grow within a company that values integrity, safety, and exceptional dining experiences.

Job Requirements

  • High school diploma or GED
  • 1-2 years related work experience
  • Prior experience in cashier or food service positions
  • Valid ServSafe or other approved Food Handler Certification
  • High level of integrity and honesty
  • Ability to stand for extended periods
  • Ability to lift and carry items weighing up to 50 lbs
  • Proficient reading and writing skills
  • Ability to operate POS and credit card equipment
  • Ability to follow written and oral instructions
  • Must be of legal age to serve alcohol according to state regulations
  • Excellent interpersonal and communication skills
  • Ability to maintain composure under pressure
  • Ability to safely handle food and guest transactions
  • Committed to personal hygiene and clean uniform standards

Job Qualifications

  • High school diploma or GED and 1-2 years related work experience or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position
  • Prior experience in related cashier or food service positions
  • Valid ServSafe or other approved Food Handler Certification
  • High level of integrity and honesty

Job Duties

  • Greet guests, receive food orders, repeat food orders, charge the appropriate price for each menu item ordered by guests, receive the correct amount tendered by guests and provide the correct change for each transaction
  • Be able to enact gift cards requested by guests
  • Be very familiar with and up to date with California Fish Grill Restaurants menu and prices
  • Interact with guests in a friendly/fast manner
  • Ability to make corrections to guest orders in a fast and efficient manner
  • Ability to determine counterfeit money and respond to situations involving counterfeit money
  • Assure age requirements are verified prior to serving alcoholic beverages
  • Treat all guests in a manner to ensure their complete satisfaction
  • Report to work in a neat and clean uniform
  • Well-groomed hair and personal hygiene are essential
  • Keeps work area neat and clean at all times
  • Cleans and maintains equipment used
  • Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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