
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $11.38 - $14.88
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan
Job Description
Pilot Company is a well-established leader in the travel center and hospitality industry, offering a welcoming and customer-focused environment designed to meet the diverse needs of travelers across the country. Acting as more than just a rest stop, Pilot Company is a destination where professional drivers, daily commuters, and vacationers alike can find everything they need to enhance their journey – from fresh meals to clean showers and essential travel amenities. Known for its dynamic work environment, Pilot Company emphasizes inclusivity, teamwork, and dedicated customer service, fostering an atmosphere that celebrates diversity, creativity, and innovation. Employees are encouraged to build strong interpersonal connections and contribute to a positive guest experience, making every visit memorable for patrons.
Joining the Pilot Company team means stepping into a position where no two days are the same. The company offers a variety of roles within its travel centers and restaurants, providing great opportunities for career progression and cross-training in different departments, ensuring employees have the chance to expand their skills and experience. Pilot Company is committed to providing competitive pay rates starting between $11.38 and $14.88 per hour, with strong benefits to support employee well-being including health plans, paid time off, and various discounts. The position being offered centers on delivering fast, friendly, and clean service to guests, maintaining inventory, operating cash registers with accuracy, and upholding the cleanliness and overall appearance of the establishment.
This role is perfect for individuals who are passionate about customer service, teamwork, and creating a welcoming environment for all types of guests. The ideal candidate will be someone who thrives in a fast-paced setting, is dependable, and embraces the values of respect and inclusivity championed by Pilot Company. Whether it is assisting a professional driver needing a clean shower, serving a commuter grabbing their morning coffee, or helping a vacationer select their favorite snack, this position plays a vital role in ensuring that every customer interaction is positive and efficient. The company also values and actively encourages applications from veterans and individuals from diverse backgrounds, promoting equal opportunity and equitable hiring practices.
Joining the Pilot Company team means stepping into a position where no two days are the same. The company offers a variety of roles within its travel centers and restaurants, providing great opportunities for career progression and cross-training in different departments, ensuring employees have the chance to expand their skills and experience. Pilot Company is committed to providing competitive pay rates starting between $11.38 and $14.88 per hour, with strong benefits to support employee well-being including health plans, paid time off, and various discounts. The position being offered centers on delivering fast, friendly, and clean service to guests, maintaining inventory, operating cash registers with accuracy, and upholding the cleanliness and overall appearance of the establishment.
This role is perfect for individuals who are passionate about customer service, teamwork, and creating a welcoming environment for all types of guests. The ideal candidate will be someone who thrives in a fast-paced setting, is dependable, and embraces the values of respect and inclusivity championed by Pilot Company. Whether it is assisting a professional driver needing a clean shower, serving a commuter grabbing their morning coffee, or helping a vacationer select their favorite snack, this position plays a vital role in ensuring that every customer interaction is positive and efficient. The company also values and actively encourages applications from veterans and individuals from diverse backgrounds, promoting equal opportunity and equitable hiring practices.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or retail preferred
- Ability to stand for extended periods
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Basic computer literacy
- Ability to work well in a team environment
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- Ability to complete accurate sales transactions
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
- Experience in a similar position
- Ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Provide guests fast, friendly, and clean service
- Maintain inventory
- Operate cash registers
- Maintain the overall appearance and cleanliness of the restaurant
- Provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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