Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.20 - $16.53
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a renowned travel center and convenience store company dedicated to providing exceptional service to travelers and everyday customers alike. With a rich history and commitment to fostering a positive, inclusive work environment, the company offers a dynamic and engaging workplace where employees can thrive and grow. Pilot Company takes pride in creating welcoming atmospheres for all guests, from professional truck drivers to daily commuters and vacationers. The company stands out for its dedication to inclusivity, creativity, and innovation, ensuring that every interaction leaves a positive impact on guests and employees alike. As a leader in the travel center industry, Pilot Company provides ample opportunities for advancement and cross-training in various roles within their travel centers and restaurants, enabling employees to explore diverse career paths and gain comprehensive industry experience.

The role at Pilot Company is designed for individuals passionate about team building, customer service, and creating memorable experiences for every guest. Starting pay rates range from $12.20 to $16.53 per hour, reflecting the company's commitment to fair and competitive compensation. This position emphasizes the importance of delivering fast, friendly, and clean service while maintaining the overall appearance and inventory of the establishment. Team members are expected to operate cash registers efficiently, manage inventories, and uphold the cleanliness standards that ensure a welcoming environment for all visitors. Whether serving a traveler needing a quick refreshment or a commuter grabbing their morning coffee, employees play a vital role in enhancing each guest's experience.

Pilot Company values diversity and actively promotes an inclusive culture where all team members are encouraged to bring their unique perspectives and strengths. The company supports military applicants and ensures equal employment opportunities without discrimination based on race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected characteristic. Employees benefit from comprehensive programs aimed at supporting their wellbeing, including wellness initiatives, reward and recognition programs, and professional development opportunities. Additionally, Pilot Company offers a 401(k) retirement savings plan and adoption assistance, reinforcing its commitment to employee welfare and work-life balance.

Joining Pilot Company means becoming part of a team dedicated to making every moment of the guest's journey and the employee's career both rewarding and enjoyable. This role is not only about performing daily tasks but about contributing to a supportive and dynamic workplace culture that values teamwork, respect, and continuous growth. If you're looking for a fulfilling opportunity in a customer-centric environment with room for professional development and attractive benefits, Pilot Company could be your next career stop.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to operate cash registers and basic computer systems
  • Excellent communication skills
  • Ability to stand for extended periods
  • Willingness to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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