Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Paid training
Career advancement opportunities
Supportive team environment
Equal opportunity employer
Safe workplace environment

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain, known for its signature fried chicken and commitment to fast, friendly service. Located at 680 E. Central Ave, West Carrollton, OH, this KFC restaurant is seeking to hire dedicated Team Members to provide exceptional customer service and maintain high-quality standards. As a part of the restaurant team, employees play a crucial role in ensuring a pleasant dining experience for all guests by delivering quick, friendly service and preparing world-famous food consistently. KFC is an employer that values diversity and equality, and they welcome applicants from all backgrounds, offering equal employment opportunities without regard to race, gender, age, or other protected characteristics. The restaurant offers employment both to those beginning their careers, those in need of flexible second jobs, or individuals continuing to work post-retirement, making it a versatile option for many job seekers.

The Team Member - Customer Service role at this KFC location is vital as it puts you at the frontline of the customer interaction, representing the face and voice of the restaurant. This role demands someone who is enthusiastic, dependable, and motivated to contribute to a winning team environment. Your responsibilities will include greeting customers with a smile, taking orders efficiently, preparing food to meet KFC’s high standards, and maintaining cleanliness throughout the restaurant. The role also involves following strict food safety and cash handling procedures to ensure both customer satisfaction and operational excellence. Team Members are also expected to promote a cooperative atmosphere, support fellow employees in their tasks, and strive to achieve restaurant and shift goals.

This position is ideal for individuals who enjoy working in fast-paced environments and take pride in providing excellent service. The restaurant expects its Team Members to be organized and detail-oriented, adhering to all training and operational guidelines. Physical requirements include the ability to lift and carry moderate weights, stand and walk for extended periods, and operate restaurant equipment safely. The role demands flexibility in scheduling, with a strong emphasis on punctuality and reliability. Beyond routine duties, each Team Member is encouraged to bring positive energy and a customer-centric attitude, contributing not just to the restaurant’s success but also to a memorable customer experience.

KFC Corporation emphasizes that Team Members don’t just deliver food; they create memorable experiences by treating every customer like family and ensuring they leave satisfied and eager to return. Working at KFC means you are part of a team that values respect, fairness, and recognition for hard work, fostering a workplace where all employees feel valued and motivated. This role is more than a job; it is an opportunity to be part of a global brand known for quality, innovation, and community involvement, all while developing valuable skills in customer service and teamwork.

Job Requirements

  • Arrive at work on time
  • Flexible scheduling
  • Follows procedures regarding operation of restaurant equipment including fryers, ovens, etc.
  • Able to lift up to 25 lbs and carry up to 30 feet
  • Able to push/pull up to 90 lbs up to 30 feet
  • Able to stand and walk for a majority of work shift
  • Follows restaurant cash handling safety and security procedures
  • Adheres to restaurant and City/State/United States safety requirements
  • Knowledge of and compliance with restaurant's Human Resources policies and processes

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or food service experience is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Positive attitude and excellent customer service skills
  • Ability to follow instructions and maintain high standards
  • Basic math and cash handling skills

Job Duties

  • Needs little guidance in solving problems
  • Trains on their core position and keeps up to date on their training
  • Works hard to achieve goals
  • Demonstrates positive energy at all the times
  • Works to create a great atmosphere within the restaurant
  • Cooperates with fellow team members by helping others when they need it
  • Believes in all people by treating others fairly and with respect
  • Recognizes others for a job well done
  • Demonstrates positive energy at all times
  • Organized, detailed and enjoys following standards and guidelines
  • Greets each customer with a smile
  • Creates a winning experience for every customer
  • Knows the restaurant and shift goals, and works to achieve them every day
  • Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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