
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.05 - $19.66
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Job Description
Total Wine & More is a prominent retailer in the beverage alcohol industry, specializing in wines, spirits, and beers. Known for its extensive selection, knowledgeable staff, and commitment to customer satisfaction, Total Wine & More operates numerous locations that serve a diverse customer base seeking quality alcohol products and exceptional service. As a company dedicated to providing an excellent shopping environment, Total Wine & More values employees who contribute positively to its goals of customer engagement and compliance with industry standards. The company fosters an inclusive workplace and champions equal opportunity employment while providing resources to support the health and wellbeing of its team members through a comprehensive Total Rewards program. Regular employment types are offered, with a pay range between $14.05 and $19.66 hourly, ensuring competitive compensation that meets or exceeds minimum wage requirements applicable to each job location.
Joining the team as a Cashier at Total Wine & More places you at the front line of customer experience. This role, officially titled Front End Team Member, is vital in creating a positive, efficient, and welcoming atmosphere for all patrons. Your primary responsibility involves processing sales transactions with accuracy and speed, handling identification verification, processing payments, answering customer inquiries, promoting the loyalty program, and bagging products carefully. The Cashier role is suitable for both part-time and full-time positions, with potential seasonal employment that may last up to six months. However, there is an opportunity for seasonal workers to transition into non-seasonal roles.
Beyond traditional cashier duties, team members are encouraged to engage beyond the register, potentially working as sales assistants or merchandisers/stock associates when needed. This cross-functional involvement helps maintain store standards and supports team flexibility. Training in wine, spirits, and beer knowledge is provided to help employees offer insightful product information and improve customer engagement. The role demands adherence to all laws regarding alcohol sales and a commitment to maintaining a safe, clean, and compliant store environment. Physical demands include standing for extended periods, bending, lifting heavy items, and occasionally working outdoors. Total Wine & More values its associates, emphasizing teamwork, customer service excellence, and compliance to create an atmosphere where employees can thrive and customers feel valued and satisfied. This position offers a dynamic work environment, potential for growth, and the chance to be part of a reputable company dedicated to quality and service.
Joining the team as a Cashier at Total Wine & More places you at the front line of customer experience. This role, officially titled Front End Team Member, is vital in creating a positive, efficient, and welcoming atmosphere for all patrons. Your primary responsibility involves processing sales transactions with accuracy and speed, handling identification verification, processing payments, answering customer inquiries, promoting the loyalty program, and bagging products carefully. The Cashier role is suitable for both part-time and full-time positions, with potential seasonal employment that may last up to six months. However, there is an opportunity for seasonal workers to transition into non-seasonal roles.
Beyond traditional cashier duties, team members are encouraged to engage beyond the register, potentially working as sales assistants or merchandisers/stock associates when needed. This cross-functional involvement helps maintain store standards and supports team flexibility. Training in wine, spirits, and beer knowledge is provided to help employees offer insightful product information and improve customer engagement. The role demands adherence to all laws regarding alcohol sales and a commitment to maintaining a safe, clean, and compliant store environment. Physical demands include standing for extended periods, bending, lifting heavy items, and occasionally working outdoors. Total Wine & More values its associates, emphasizing teamwork, customer service excellence, and compliance to create an atmosphere where employees can thrive and customers feel valued and satisfied. This position offers a dynamic work environment, potential for growth, and the chance to be part of a reputable company dedicated to quality and service.
Job Requirements
- must be 21 years of age or older
- walk bend down repeatedly and be on feet for 8-10 hours a day
- climb ladders and lift 50 lbs overhead and repeatedly
- may be exposed to various outdoor weather conditions throughout the workday
- high school diploma or equivalent preferred
- 1-3 years work experience preferred
- familiarity with POS systems and inventory software
- ability to work flexible hours including evenings and weekends
Job Qualifications
- high school diploma or equivalent preferred
- passion for best-in-class customer service and team player mindset
- 1-3 years of work experience with 1 or more years in retail setting preferred
- familiarity with point-of-sale systems and inventory management software
- ability to work a flexible schedule as business requires including evenings and weekends
Job Duties
- process sales transactions accurately and efficiently including identification verification payment handling answering inquiries promoting loyalty program and bagging product
- deliver exceptional service and a personalized experience by greeting customers engaging to build relationships and informing about products and services
- participate in wine spirits and beer training to build product knowledge
- maintain knowledge of advertisements promotions and loyalty programs
- maintain safety and cleanliness standards across the store
- ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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