Cashier

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and development programs

flexible scheduling

Opportunities for advancement

Job Description

IHOP, an internationally recognized restaurant brand famous for its family-friendly dining experience and delicious breakfast offerings, operates thousands of locations globally. The specific IHOP location at 1110 Miller Park Way, Milwaukee, WI, invites enthusiastic individuals to join its team as Hosts. IHOP is known for its commitment to quality dining experiences, warm customer service, and an inviting atmosphere where guests of all ages can enjoy classic pancake dishes, savory meals, and specialty drinks. Being a part of IHOP means becoming a member of a well-established hospitality environment where guest satisfaction and efficient service are the highest priorities.

The Hos... Show More

Job Requirements

ability to stand, walk, talk, and hear frequently
ability to use hands to finger, handle, or feel objects
ability to occasionally stoop, kneel, crouch, or crawl
ability to occasionally lift and/or move up to 25 pounds
willingness to comply with IHOP uniform and appearance standards
ability to work in a moderate noise environment
willingness to perform cleaning duties
ability to provide courteous and prompt guest service

Job Qualifications

no prior experience or training required
ability to read and comprehend instructions, correspondence, and memos
ability to write simple correspondence
ability to read and speak English
ability to add, subtract, multiply, and divide
ability to apply common sense understanding to carry out instructions
successful completion of IHOP training coursework as assigned

Job Duties

Develop and maintain professional functional working relationships with IHOP employees and guests
greet guests as they enter the restaurant within 30 seconds and seat them as soon as a table is available
rotate station seating to ensure the quality of guest service
handle guest complaints and inquire about the quality of the dining experience
handle cash in an accurate and responsible manner
take register readings and make interim cash reports
answer the telephone and take and complete all To Go orders
maintain guest checks in numerical order
maintain a waiting list as necessary
check restrooms hourly to ensure proper stock levels and cleanliness
clear, clean, and reset tables and clean chairs, booths, and floors after guests leave
perform all cleaning duties according to posted cleaning charts
comply with IHOP uniform and appearance standards
perform other assignments as assigned by management

Job Criteria

Experience

No experience required

Job Location

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