Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Rotating Shifts
Flexible
Night Shifts
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Benefits

fully employer paid medical plan option
Fully employer paid life insurance
Medical assistance insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

This employment opportunity is with a retail company operating under the G&M corporate standards, known for providing quality convenience products and exceptional customer service. This establishment focuses on creating a friendly, safe, and clean shopping environment for both customers and employees. As a full-time position within the retail department, this role reports directly to the Store Manager. This hourly-paid job is designed for individuals who thrive in a team-oriented setting while managing multiple tasks efficiently and maintaining compliance with corporate guidelines and safety protocols.

The role requires a dedicated retail associate who can execute a wide array of duties from customer service and sales transactions to store maintenance and inventory management. This associate serves as an integral part of the team, actively collaborating with colleagues to uphold the company's reputation for excellence in service and cleanliness. Responsibilities include operating the point of sale system responsibly, managing cash and different payment methods precisely, and ensuring all transactions such as credit card payments, coupon redemption, and sales of controlled products like alcohol and tobacco adhere to company policies and legal regulations.

Beyond transactional duties, this position emphasizes safety and cleanliness, requiring the employee to conduct regular inspections and cleaning throughout the store. This includes maintaining the store’s physical environment, restocking merchandise shelves, and preparing food and beverages according to company standards. There is a strong focus on customer engagement through suggestive selling techniques and active participation in promotional campaigns aimed at meeting sales goals.

The candidate must be comfortable performing various physical tasks, including lifting merchandise up to 50 pounds, bending, standing, and walking for extended periods, and the ability to operate cleaning equipment. There is also an opportunity to operate as a barista during specific shifts, where the associate will brew fresh coffee and maintain beverage service stations. Those working night shifts have added responsibilities for deep cleaning store areas and preparing the store for the next business day.

This position demands excellent interpersonal and communication skills, competence in using the specific PDI Enterprise POS system, and an ability to quickly learn job-related tasks while working independently with minimal supervision. A food handler's permit may be required based on local regulations. Flexibility in work availability across all shifts and potential coverage for multiple stores within the district is a critical requirement.

This role is ideal for individuals seeking a stable, full-time retail job with comprehensive training and opportunities to develop valuable customer service and retail management skills. Applicants should expect a dynamic work environment that emphasizes teamwork, safety, professionalism, and customer satisfaction while offering attractive employee benefits including fully employer-paid medical plans, life insurance, dental and vision coverage, and a 401(k) retirement plan.

Job Requirements

  • A high school diploma or GED equivalent
  • excellent customer service skills
  • excellent interpersonal skills
  • basic math skills
  • food handlers permit if required by store/county
  • ability to communicate verbally and in writing in English
  • have open availability to work all shifts as needed at home store and other stores within district when the need arises

Job Qualifications

  • A high school diploma or GED equivalent
  • excellent computer skills / competency in PDI Enterprise POS (evaluation required)
  • excellent customer service skills
  • excellent interpersonal skills
  • ability to learn simple tasks quickly and work with little or no supervision
  • basic math skills
  • food handlers permit, if required by store/county
  • ability to communicate (verbally and in writing) in English
  • have open availability to work all shifts as needed at home store and other stores within district when the need arises

Job Duties

  • Take measures to preserve the safety of employees and all others in the work location
  • operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold
  • enter all transactions into the register, accept payments and account for all funds
  • conduct sales transactions accurately and quickly
  • perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales
  • check identification for alcohol, tobacco, and lottery products according to company policy
  • actively participate in all sales promotions and other campaigns
  • practice suggestive selling and build customer relations
  • review and adhere to all city, county, state, and federal laws affecting store operations
  • always maintain a neat personal appearance and wear company uniform and name tag
  • preparation of hot food items in accordance with current procedures as designated by Store Manager
  • ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition
  • sweep floors and spot mop as well as clean mop water as needed and before changing shifts
  • wipe down fuel delivery area using orange safety vest and cones
  • wipe down pumps and change outside water/trash when needed
  • ensure restroom is spot checked often and restocked when needed
  • perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment
  • front face cooler and hydrazone as well as dust merchandise
  • clean all station windows, straighten, and organize backroom supplies and equipment as needed
  • receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques
  • stock shelves with new merchandise, this includes front face cooler, hydrazone and entire store as needed
  • wipe down all counters, food warmers, microwaves and keep all trays clean (no liquid)
  • re-stock merchandise as needed to ensure there are no holes or sparse shelves
  • conduct daily inspections of perishable products to check code dates (freshness) and proper rotation
  • perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed
  • follow company policy on robbery/violence prevention and safety
  • review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol e.g., MySupport
  • participate in all store sales building, customer service, and team-building activities
  • when working a barista shift, act as back up to cashier, conduct sales transactions accurately and quickly
  • brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability
  • when working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts
  • deep clean restroom
  • sock and clean walls and floor
  • completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
  • prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked

Job Criteria

Experience

Entry Level (1-2 years)


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