Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.81 - $20.81
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

tip share
50 percent off meal discounts
flexible schedules
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Employee assistance program
Referral bonuses
growth opportunities
free uniform

Job Description

Smashburger is a rapidly growing fast-casual restaurant chain known for its premium, handcrafted burgers and commitment to delivering crave-worthy moments that keep guests returning time and again. Founded on the principle of bold flavors and exceptional quality, Smashburger positions itself as more than just a place to eat – it's a community focused on creating unforgettable dining experiences. The company distinguishes itself with a passionate team environment where dedication and skill are equally valued alongside a genuine sense of care and teamwork. Smashburger operates with core values that emphasize taste obsession, delivering a premium experience, maintaining hunger for growth and excellence, embracing teamwork, and acting with integrity and honesty in all facets of operation.

As part of this vibrant environment, the Guest Service Expert plays a crucial frontline role in ensuring that each guest receives a warm welcome and exceptional service. This position is offered as a flexible, part-time opportunity perfect for individuals passionate about customer interaction and eager to contribute to a dynamic team. The role is ideal for those looking to join a fast-paced restaurant setting with opportunities for growth and leadership advancement. Employment includes competitive pay along with additional earnings through tip sharing, creating a rewarding compensation structure. Working as a Guest Service Expert at Smashburger means engaging directly with customers, delivering high-quality service, and being a key contributor to the overall guest satisfaction and brand loyalty.

Job Requirements

  • Must be at least 16 years old
  • Availability for flexible hours including nights weekends and holidays
  • Ability to stand for long periods
  • Ability to lift up to 25 lbs
  • Strong communication and teamwork skills
  • Commitment to food safety and company standards
  • No prior experience needed as training is provided

Job Qualifications

  • Strong communication and teamwork skills
  • Ability to stand for long periods
  • Ability to lift up to 25 lbs
  • Commitment to food safety and company standards
  • No prior experience needed as training is provided
  • Must be at least 16 years old

Job Duties

  • Greeting guests with a friendly positive attitude
  • Taking accurate orders and handling payments
  • Making menu recommendations and upselling when appropriate
  • Keeping the dining area clean and welcoming
  • Supporting your team in a fast-paced environment
  • Ensuring every guest leaves satisfied

Job Criteria

Experience

Entry Level (1-2 years)


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