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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Benefits
Paid vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Virtual care
Job Description
The Cheesecake Factory is a renowned leader in experiential dining, celebrated for its culinary-forward approach and unwavering commitment to hospitality. Named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014, The Cheesecake Factory has established itself as a top employer and an iconic brand in the restaurant industry. With a vast network of 353 restaurants across the United States and Canada, including popular brands like North Italia and Flower Child, the company not only offers delightful dining experiences but also operates two bakery facilities producing premium cheesecakes and baked goods. These products serve their restaurants,... Show More
Job Requirements
- Must be at least 18 years old
- Previous restaurant, hospitality, or food service experience required
- Ability to operate cash registers and handle cash and credit/debit transactions
- Strong communication skills
- Ability to multitask in a fast paced environment
- Physical ability to lift up to 50 pounds and stand for extended periods
- Dependable and punctual
Job Qualifications
- Previous restaurant, hospitality, or food service industry experience
- Familiarity with front of house operations, including To Go orders or curbside service, a plus
- Experience with cash registers, cash handling, and credit/debit transactions
- Strong communication and interpersonal skills with a focus on guest service
- Ability to multitask and stay organized in a fast paced environment
- Dependable, reliable, adaptable, and punctual with a strong work ethic
- Team player who is passionate about hospitality and contributing to a positive workplace culture
- Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
- Must be at least 18 years old
Job Duties
- Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience
- Answer phones and guest questions using clear, friendly communication
- Demonstrate active listening during guest interactions
- Use menu knowledge to make recommendations and handle food allergies confidently
- Assist guests with our app when placing or picking up orders
- Take and enter orders accurately using a POS system with attention to detail
- Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills
- Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction
- Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages
- Maintain cleanliness and organization of cashier and take out areas
- Complete closing tasks and sidework with consistency and ownership
- Work well under pressure with a positive, patient attitude
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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