
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $9.00 - $11.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
Opportunities for advancement
Employee Discounts
Training and development programs
Supportive team environment
Participation in charitable initiatives
Job Description
Firehouse Subs is a renowned restaurant chain dedicated to serving hearty and flavorful food with heartfelt service and a strong commitment to public safety. Established in 1994 in Jacksonville, Florida, by brothers and former firefighters Chris Sorensen and Robin Sorensen, the brand is deeply rooted in decades of fire and police service experience. Firehouse Subs prides itself on offering hot and hearty subs made from the highest quality meats and cheeses, delivering a satisfying meal experience to customers. The company is not only known for its delicious menu offerings but also for its philanthropic efforts through the Firehouse Subs Public Safety Foundation, a non-profit organization dedicated to funding lifesaving equipment for first responders and enhancing community safety.
Firehouse Subs has built a strong reputation as a brand that supports local communities. For the third year running, it was recognized based on Technomic Insight consumer data as the No. 1 restaurant brand supporting local community activities. True to this commitment, Firehouse Subs of America and its suppliers pledge to donate a portion of purchases made at their locations to the Firehouse Subs Public Safety Foundation, with a guaranteed minimum donation of one million dollars. This powerful mission drives every aspect of the business, from product quality to customer engagement and community involvement.
This franchise is independently owned and operated by a franchisee, with all employment decisions made directly by the local restaurant management team. Interested candidates should direct any inquiries about job opportunities to the franchise restaurant itself, rather than the corporate headquarters.
The cashier role at Firehouse Subs is a pivotal position within the daily operations of the restaurant. Reporting directly to the General Manager, Assistant Manager, or Shift Leader, the cashier serves as a guest-facing ambassador and often represents the first point of significant interaction with guests beyond the initial greeting. This position demands a person who thrives in a fast-paced environment, exhibits excellent knowledge of the menu and products, and prioritizes guest satisfaction by ensuring order accuracy and handling guest questions professionally.
In addition to cash handling skills, candidates must be proficient in using the POS system and maintain the cash drawer accurately. The role also calls for collaborative teamwork, a strong commitment to maintaining an organized and sanitary workspace, and a willingness to assist with other restaurant duties such as food preparation and cleaning as directed by management. Safety is paramount at Firehouse Subs, and cashiers are expected to follow all food and safety guidelines strictly, maintaining a secure work environment for themselves, their colleagues, and customers.
The position requires handling physical demands such as lifting up to 50 pounds. Firehouse Subs values genuine appreciation for customers, encouraging cashiers to sincerely thank guests for their business. The successful applicant will also have the opportunity to participate in fundraising initiatives sponsored by the Firehouse Subs Public Safety Foundation, thereby contributing directly to the company's broader mission of giving back to communities and supporting public safety.
Firehouse Subs has built a strong reputation as a brand that supports local communities. For the third year running, it was recognized based on Technomic Insight consumer data as the No. 1 restaurant brand supporting local community activities. True to this commitment, Firehouse Subs of America and its suppliers pledge to donate a portion of purchases made at their locations to the Firehouse Subs Public Safety Foundation, with a guaranteed minimum donation of one million dollars. This powerful mission drives every aspect of the business, from product quality to customer engagement and community involvement.
This franchise is independently owned and operated by a franchisee, with all employment decisions made directly by the local restaurant management team. Interested candidates should direct any inquiries about job opportunities to the franchise restaurant itself, rather than the corporate headquarters.
The cashier role at Firehouse Subs is a pivotal position within the daily operations of the restaurant. Reporting directly to the General Manager, Assistant Manager, or Shift Leader, the cashier serves as a guest-facing ambassador and often represents the first point of significant interaction with guests beyond the initial greeting. This position demands a person who thrives in a fast-paced environment, exhibits excellent knowledge of the menu and products, and prioritizes guest satisfaction by ensuring order accuracy and handling guest questions professionally.
In addition to cash handling skills, candidates must be proficient in using the POS system and maintain the cash drawer accurately. The role also calls for collaborative teamwork, a strong commitment to maintaining an organized and sanitary workspace, and a willingness to assist with other restaurant duties such as food preparation and cleaning as directed by management. Safety is paramount at Firehouse Subs, and cashiers are expected to follow all food and safety guidelines strictly, maintaining a secure work environment for themselves, their colleagues, and customers.
The position requires handling physical demands such as lifting up to 50 pounds. Firehouse Subs values genuine appreciation for customers, encouraging cashiers to sincerely thank guests for their business. The successful applicant will also have the opportunity to participate in fundraising initiatives sponsored by the Firehouse Subs Public Safety Foundation, thereby contributing directly to the company's broader mission of giving back to communities and supporting public safety.
Job Requirements
- Able to work in a fast-paced environment
- Excellent menu and product knowledge
- Accountable for the accuracy of the guest's order
- Able to communicate effectively with guests and handle questions and concerns professionally
- Proficient use of the POS system
- Accuracy of the cash drawer
- Team player
- Sincerely thanks guests for their business
- Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives
- Maintains an organized, stocked, and sanitary workspace
- Willing to complete other restaurant functions such as food preparation or cleaning as directed
- Maintains a safe work environment adhering to food and safety guidelines
- Able to lift up to 50 lbs
Job Qualifications
- Proficient use of point of sale systems
- Strong communication skills
- Ability to work efficiently in a fast-paced environment
- Knowledge of menu items and restaurant procedures
- Ability to handle cash accurately and responsibly
- Team player mentality
- Basic food safety and sanitation knowledge
Job Duties
- Greet guests and process transactions accurately and efficiently
- Maintain excellent menu and product knowledge to answer guest questions
- Ensure accuracy of guest orders and the cash drawer
- Use the POS system proficiently for transactions
- Maintain a clean, organized, and sanitary workspace
- Assist with other restaurant duties such as food preparation and cleaning as assigned
- Participate in Firehouse Subs Public Safety Foundation fundraising initiatives
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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