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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.10
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Bonus opportunities
Career advancement opportunities
401K with company match
Employee stock purchase plan
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid sick time
Paid holidays
Paid personal holiday
paid Volunteer Time Off
Job Description
Floor & Decor is a leading specialty retailer in the home improvement industry, focusing on providing a wide selection of hard surface flooring and related accessories. Established with the goal of delivering quality products at competitive prices, Floor & Decor has grown into a reputable company known for its customer-centric approach and broad product assortment that ranges from tile and wood flooring to decorative bricks and flooring tools. As a retail company, Floor & Decor emphasizes exceptional customer service and operational excellence in all of its locations nationwide. They cater to homeowners, contractors, and designers, offering not only products but... Show More
Job Requirements
- Must be 18 years or older
- Knowledge of basic math skills
- Customer service experience
- Potential travel to other stores for support
- Ability to exert medium physical effort including lifting 20-50 pounds
- Ability to stand, walk, reach, climb, stoop, kneel, crouch, or crawl as necessary
- Ability to operate POS systems and handle cash transactions
- Availability to work scheduled hours including weekends and holidays
Job Qualifications
- Customer service experience
- Knowledge of basic math skills
- Ability to operate point of sale (POS) systems
- Strong communication skills
- Friendly and enthusiastic attitude
- Honest and accountable
- Ability to work in a fast-paced retail environment
- High school diploma or equivalent preferred
Job Duties
- Greet every customer in a helpful and courteous manner
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
- Provide above and beyond customer service and exceed customer expectations
- Demonstrate and understand compliance of the company’s safety processes
- Act and work in a manner consistent with the company’s core values
- Process customers at checkout using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Open and close registers
- Follow established cash, check and credit card acceptance procedures
- Answer the telephone according to the company guidelines
- Stock, tag and display merchandise as required
- Be able to create price tags and merchandise signs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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