Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.60 - $15.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
10 dollar low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance

Job Description

Pilot Company is a leading operator of travel centers and convenience stores, known for its commitment to serving professional drivers, commuters, and travelers with quality services and products. With pay rates starting between $11.60 and $15.70 per hour, Pilot Company offers a dynamic work environment that fosters teamwork, customer service excellence, and an inclusive atmosphere. The company embraces diversity among its guests and team members, fostering creativity, innovation, and positivity in all operations. Pilot is much more than just a stop along the road; it is a community hub where employees play a vital role in enhancing the travel experience for everyone, from long-haul truck drivers to families on vacation. The culture at Pilot values every team member and strives to make career journeys rewarding and enjoyable by offering opportunities for growth and cross-functional training, allowing employees to explore different roles within the travel centers and restaurants. This role emphasizes creating a welcoming and clean environment, ensuring that each guest visit is a positive and memorable part of their journey. Joining Pilot Company means becoming part of a team that prioritizes guest satisfaction and employee development in a fast-paced, rewarding setting.

The role of a team member within Pilot Company’s travel centers is essential to maintaining the high standards of service and hospitality the brand is known for. Team members are responsible for providing fast, friendly, and clean service to a diverse range of guests. Duties include maintaining inventory, operating cash registers, and keeping the overall appearance of the restaurant clean and inviting. This position requires a genuine passion for customer service and the ability to work collaboratively with others to create an inclusive and positive environment. Employees will have access to competitive pay rates and numerous benefits, including weekly pay, fuel discounts, free daily meals, low-cost health plans for full-time employees, paid time off, and family leave. The position also offers a pathway to professional development and opportunities to transition into other roles within the company, making it an excellent choice for individuals seeking a stable and rewarding career in hospitality and retail services.

Job Requirements

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Ability to stand for extended periods
  • Basic math and computer skills
  • Ability to communicate effectively with guests and team members
  • Ability to maintain a positive attitude in a fast-paced environment

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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