Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $15.50
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls is a leading off-price retailer and a key brand under the TJX Companies umbrella, a Fortune 100 company known globally for its vibrant work environment and dedication to growth, exploration, and achievement. Partnering with sister companies like TJ Maxx, Homegoods, Homesense, Sierra, Winners, and TK Maxx, Marshalls offers unparalleled opportunities for career advancement and personal development in retail. The company prides itself on embracing diversity and fostering collaboration within every facet of its operation, whether in global home offices, distribution centers, or retail stores.

The position available at Marshalls Store 0516 in Gurnee, IL, provides a compelling opportunity to grow your career while contributing to a positive customer experience. As a member of the Marshalls team, you will be responsible for delivering highly satisfied interactions with customers by embodying the company’s customer experience principles and maintaining an organized, clean store environment. Your role will include cashiering responsibilities such as accurately ringing purchases and returns while promoting credit and loyalty programs. This position requires adherence to all operational, merchandising, and loss prevention standards to maintain a safe and efficient store.

This role is designed for individuals who thrive in a fast-paced retail environment and are capable of multitasking and adapting to changes quickly. Employees may be cross-trained to support various areas of the store to meet business needs, making the position versatile and dynamic. The role encourages active participation in store recovery, upkeep of merchandising philosophies, and contribution to shrink reduction programs, ensuring the store’s standards in both customer service and operational excellence are met.

Starting pay ranges from $15.00 to $15.50 per hour, with actual compensation determined by experience, skills, and qualifications. This entry point reflects Marshalls' commitment to providing competitive wages while offering comprehensive benefits to support employee well-being, including discounts, insurance plans, paid time off, and more. The company’s open-door policy, combined with a supportive work environment, ensures that every employee has the resources and respect needed to succeed.

Marshalls values integrity, respect, and honesty, expecting all team members to contribute positively to the store culture. Working here means you’ll join a globally recognized retail family that not only prioritizes its customers but also invests deeply in its workforce. Whether you’re starting your career or looking to advance to new leadership roles, Marshalls offers the tools, support, and opportunities necessary to thrive in retail.

This role also emphasizes inclusivity and equal employment opportunity, providing reasonable accommodations to qualified individuals and considering applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital status, military status, or any legally protected classification. The commitment extends to applicants with arrest or conviction records, ensuring fair consideration in the hiring process.

Join Marshalls and become part of a team where your efforts impact both the store’s success and your own professional growth. With a strong foundation in customer service, merchandising, and store operations, this role prepares you for a long-term career within the highly competitive and rewarding retail sector.

Job Requirements

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases and returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

Entry Level (1-2 years)


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