Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Life insurance
Bonus opportunities
Career advancement opportunities
Relocation opportunities
401k with discretionary company match
Employee stock purchase plan
Referral Bonus Program
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Floor and Decor is a leading specialty retailer that focuses on hard surface flooring and related accessories, offering a wide range of products such as tile, wood, laminate, and natural stone. Recognized as a top destination for homeowners and professional contractors alike, the company is known for its vast selection, expert advice, and commitment to exceptional customer service. With numerous locations across the United States, Floor and Decor combines specialty retail expertise with an engaging shopping experience that caters to all types of flooring needs. The company fosters a culture that values integrity, accountability, and entrepreneurial spirit, making it an... Show More

Job Requirements

  • Must be 18 years or older
  • Knowledge of basic math skills
  • Customer service experience
  • Potential travel to other stores for support

Job Qualifications

  • Customer service experience
  • Knowledge of basic math skills
  • Friendly and enthusiastic personality
  • Ability to work with integrity and accountability
  • Strong communication and interpersonal skills

Job Duties

  • Greet every customer in a helpful and courteous manner
  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase
  • Provide above and beyond customer service and exceed customer expectations
  • Demonstrate and understand compliance of the company's safety processes
  • Act and work in a manner consistent with the company's core values
  • Process customers at checkout using the point of sale (POS) system
  • Process customer refunds and exchanges according to established guidelines
  • Open and close registers
  • Follow established cash, check and credit card acceptance procedures
  • Answer the telephone according to the company guidelines
  • Stock, tag and display merchandise as required
  • Be able to create price tags and merchandise signs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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