Job Overview
Employment Type
Part-time
Benefits
Comprehensive medical coverage
Dental Insurance
vision coverage
Prescription coverage
flexible scheduling
Paid time off including holidays and sick pay
Employee Assistance Program with free counseling and financial coaching
Associate discounts on food, travel, and technology
up to $21,000 in tuition reimbursement
industry-leading training programs and career growth opportunities
Job Description
Kroger is the nation’s largest grocery retailer, with a rich history that began over a century ago in Cincinnati as a small grocery store. Today, Kroger operates nearly 2,800 stores across 35 states under 28 different banners, making it a household name committed to serving diverse communities. As "America's grocer," Kroger is dedicated to fostering a work environment that values respect, honesty, integrity, diversity, inclusion, and safety. The company’s mission centers around "Feeding the Human Spirit" by bringing passionate food lovers and dedicated individuals together to create exceptional customer experiences every day.
Kroger’s culture is built on innovation and care... Show More
Kroger’s culture is built on innovation and care... Show More
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
Job Qualifications
- Customer service experience
- Effective communication skills
- Basic math skills including counting, addition, and subtraction
- Ability to work cooperatively in a fast-paced environment
- Ability to manage conflict in a calm and nonconfrontational manner
- Demonstrated honesty and integrity
- Ability to follow directions and seek assistance as needed
- Previous experience as a bagger or courtesy clerk is a plus
Job Duties
- Greet and engage customers actively and positively at the checkout lane
- Process customer transactions quickly, accurately, and efficiently using the POS system
- Handle various payment tenders including cash, checks, credit/debit cards, SNAP EBT, WIC, coupons, and loyalty offers according to company policies
- Adhere to company limits on cash shortages and overages, working to prevent loss honestly and effectively
- Follow guidelines for restricted sales items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Comply with company policies regarding postage stamps, gift cards, and coupons
- Stay informed about current, future, seasonal, and special advertisements
- Follow all food safety regulations and guidelines
- Reinforce and comply with safety procedures, report unsafe conditions or accidents to management
- Perform preventive maintenance by inspecting equipment and reporting repair needs
- Provide excellent customer service by answering questions about products and store services
- Adhere to all local, state, federal laws and company guidelines
- Manage conflict reasonably and cooperatively in a fast-paced environment
- Act with honesty and integrity when handling customer and business information
- Seek assistance when needed to resolve customer or business issues
- Provide support and assistance to minors, individuals with special needs, and older adults
- Perform essential job functions with or without reasonable accommodation
Job Location
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