Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Flexible Schedule
Career development opportunities
Job Description
This position is for a Customer Service Cashier role within an established service department. Typically, this role belongs to a company specializing in automotive services or similar maintenance and repair industries. The business prides itself on delivering high-quality customer care and efficient service, ensuring that each visitor feels attended to from the moment they arrive. The company maintains a professional environment with a focus on customer satisfaction, accuracy, and organization during all interactions and transactions.
The role of Customer Service Cashier is essential in providing front-line service to customers, acting as the primary point of contact at the receptioni... Show More
The role of Customer Service Cashier is essential in providing front-line service to customers, acting as the primary point of contact at the receptioni... Show More
Job Requirements
- High school diploma or equivalent
- Prior cash handling experience
- Ability to operate a cash register
- Good telephone etiquette
- Ability to manage multiple tasks simultaneously
- Strong attention to detail
- Basic proficiency with computers
- Professional demeanor
- Ability to work flexible hours if required
Job Qualifications
- High school diploma or equivalent
- Previous cash handling experience
- Basic computer skills
- Good communication skills
- Ability to handle customer complaints professionally
- Experience in clerical or administrative support preferred
- Ability to work effectively both independently and as part of a team
Job Duties
- Greets customers at the receptionist desk in a pleasant and professional manner
- Answers the telephone and assists customers with questions
- Computes customer bills
- Receives cash, checks and credit card payments from customers
- records amount received
- Makes change and issues receipts to customers
- Provides cash refunds or credit memorandums to customers for returned merchandise
- Operates cash register
- Reconciles cash drawer daily
- Refers customers who have questions about the work performed, additional maintenance, or repairs to the service advisor or other appropriate individual
- Handles customer complaints with integrity and poise and refers dissatisfied customers to appropriate individuals
- Maintains and files repair orders, parts invoices, rental forms
- Lists missing documents
- Closes all open invoices
- Assists service and parts department with telephone coverage
- Provides clerical and secretarial assistance to parts and service departments
- Works with department manager to keep abreast of new products and services offered
- Maintains a professional appearance
- Keeps work area neat and clean
- Performs other duties as assigned
Job Location
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