Case Manager, Registered Nurse – Field - Cook County, IL

CVS Health is a leading healthcare innovation company committed to improving health outcomes for individuals and communities. Known for its extensive network of pharmacies, healthcare services, and insurance offerings through Aetna, CVS Health has established itself as a trusted provider that embraces a compassionate and connected approach to health. The company's mission is to shape a more convenient and compassionate health experience by leveraging passionate colleagues who prioritize safety, quality, and innovation in all that they do. Through their integrated approach, CVS Health is building a world of health around every individual, simplifying healthcare for individuals, families, and communities nationwide.

In the role of a Case Manager within the Aetna team at CVS Health, you will have a unique opportunity to make a transformative impact on dual eligible populations—members enrolled in both Medicare and Medicaid—with complex health and social care needs. This full-time position involves collaborating compassionately and effectively with members, healthcare providers, families, and community organizations to navigate and address the full spectrum of health and social determinants. The Case Manager position is an essential part of the company’s endeavor to increase access to quality care and improve wellness by coordinating comprehensive care plans that promote cost-effective, quality outcomes.

Your responsibilities will include utilizing best-in-class operating and clinical models to manage catastrophic and chronic cases across multiple care settings. The work emphasizes coordination across providers, insurers, employers, and families to ensure members receive tailored, respectful care and support. Whether working telephonically, virtually, or meeting directly in homes or clinical environments, you will provide proactive assessments, care planning, and advocacy that empower members toward optimal health and functional outcomes.

CVS Health values professionals who bring clinical expertise, excellent communication, and strong problem-solving skills to this pivotal role. Ideal candidates will have a Registered Nurse (RN) license in Illinois, relevant clinical experience, and comfort navigating multiple IT systems and digital collaboration platforms. The company offers a competitive salary range from $66,575 to $142,576 annually, reflecting experience, education, and other relevant factors, plus eligibility for bonuses and incentives.

As part of CVS Health, you will join a dedicated team fostering a workplace culture where every employee feels valued, supported, and motivated to contribute to a larger mission. The company provides robust benefits that promote the well-being of employees and their families, including medical, dental, vision, retirement savings options, paid time off, and wellness programs. This role not only offers a career with competitive pay and benefits but also the chance to truly impact the lives of vulnerable populations through compassionate and effective care management.

The Case Manager role is based in Cook County, Illinois, requiring reliable transportation and willingness to travel up to 50 percent within the county for home visits and community outreach. This position invites those who thrive working independently yet collaboratively and who are comfortable using technology to connect with multidisciplinary teams. By joining CVS Health as a Case Manager, you will be part of an innovative healthcare leader dedicated to improving health outcomes through quality care coordination, advocacy, and the integration of medical and social supports.