Case Manager, Registered Nurse – Field - Cook County, IL

CVS Health is a premier healthcare company dedicated to shaping a more connected, convenient, and compassionate health experience for every individual. As a leader in the healthcare and pharmacy services sector, CVS Health operates with a mission to simplify healthcare for patients, families, and communities across the nation. With a workforce of passionate colleagues who prioritize safety, quality, and accountability, the company fosters innovation centered on improving patient outcomes, health equity, and comprehensive care delivery. CVS Health is recognized not only for its extensive retail pharmacy network but also for its integrated healthcare offerings through its Aetna division, which focuses on serving diverse populations including those with complex health needs.

Join CVS Health as a Case Manager within the Aetna team, an industry front-runner specializing in serving dual eligible populations enrolled in Medicare and Medicaid. This role offers a unique chance to make a life-changing impact on members facing a wide range of complex health and social challenges. By leveraging best-in-class operating and clinical models, the team collaboratively addresses the comprehensive health care and social determinants of members, involving close communication and coordination with members, healthcare providers, and community organizations. This position supports CVS Health's commitment to transforming healthcare delivery and expanding access across new markets nationwide.

The Case Manager at CVS Health plays a critical role through a collaborative process that includes assessment, planning, facilitation, care coordination, evaluation, and advocacy. Their objective is to meet the comprehensive health needs of individuals and families by connecting them with appropriate resources and services that promote quality and cost-effective health outcomes. Working both telephonically and, when necessary, in person, Case Managers serve as liaisons among members, providers, employers, and insurance companies to facilitate continuity and integration of care.

This full-time position requires a Registered Nurse (RN) with active and unrestricted licensure in Illinois and at least three years of clinical experience. The role demands strong analytical and problem-solving skills, effective communication, and the ability to work independently while participating virtually with internal multidisciplinary teams. Flexibility is required, including willingness to travel up to 50% within Cook County, Illinois, with mileage reimbursed according to company policy.

The anticipated weekly hours for this role are 40, and it offers a competitive salary range from $66,575 to $142,576 annually, depending on experience, education, and geography. In addition to the base salary, employees are eligible for bonuses, commissions, and short-term incentive programs, highlighting CVS Health's commitment to rewarding performance and dedication.

CVS Health fosters an inclusive workplace where every colleague feels valued and belongs, reflecting the diverse communities we serve. Candidates who join the company will benefit from a comprehensive benefits package designed to support their physical, emotional, and financial well-being. This includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, enhancing work-life balance and overall employee satisfaction.