Case Manager II - Bilingual in Arabic

Neighborhood House is a well-established nonprofit organization dedicated to supporting low-income, immigrant, and refugee community members, with a particular focus on aging and disabled populations. The organization has a longstanding commitment to helping these vulnerable groups age in place by providing culturally appropriate services that enhance their quality of life. Working with Neighborhood House means joining a team deeply invested in social equity, inclusion, and community empowerment. They strive to be a fully inclusive, multicultural, and anti-racist organization, actively working to advance racial equity and social justice within their operations and the communities they serve. Neighborhood House offers a dynamic and supportive work environment where employees are encouraged to bring their unique perspectives and skills to serve diverse populations effectively. Their programs are focused on education, community services, and health-related assistance, ensuring that the fundamental needs of their clients are met in a compassionate and respectful manner.

The Case Manager position at Neighborhood House is a full-time, non-exempt role primarily responsible for facilitating the care and support needs of aging and disabled clients to help them remain safely and independently in their homes. This role requires a dedicated professional who can navigate a flexible and dynamic atmosphere while working directly with approximately 75 to 85 clients. The Case Manager conducts in-home functional assessments and reassessments, develops personalized care plans addressing Activities of Daily Living such as cooking, cleaning, and bathing, and ensures these plans align with client goals. The role also involves monitoring eligibility for services, managing care plans with periodic reviews, maintaining meticulous and confidential client records, and advocating on behalf of clients and their families to connect them with appropriate resources and services. The Case Manager reports to the Community Health Supervisor and will be expected to participate in clinical case reviews, training sessions, and consultative meetings to continuously improve care delivery. This position also requires some travel within King County to client homes, proficiency in working with interpreters as needed, and flexibility to occasionally work evenings or weekends.

Neighborhood House values candidates who have experience working with elderly or disabled adults facing complex health challenges and social risk factors. The ideal Case Manager will have strong organizational, problem-solving, and communication skills, capable of effectively interacting with individuals from diverse cultural backgrounds. Bilingual ability in Arabic is preferred, reflecting the community's linguistic needs. Proficiency in key computer applications such as MS Office is also necessary for documentation and navigating state care planning systems. The position is hybrid, requiring two to three days onsite per week at the Tukwila, WA location, offering a balanced work environment that supports both remote and in-person engagement. Compensation for this role ranges from $31.48 to $34.90 per hour, and a comprehensive benefits package including health, dental, vision, and life insurance, as well as retirement plans and paid time off, enhances the overall employment offer. Neighborhood House encourages individuals with criminal records to apply, highlighting their inclusive hiring philosophy and commitment to community diversity.