Case Manager Assistant

Located in the heart of sunny San Diego, The Shores Post Acute is a premier healthcare facility committed to providing personalized, high-quality care tailored specifically to the diverse medical needs of its residents. This esteemed establishment specializes in delivering specialized medical programs designed to meet the unique challenges faced by each individual patient. With a reputation for compassionate care and clinical excellence, The Shores Post Acute serves as a trusted provider in post-acute healthcare services, blending advanced medical treatments with a holistic approach to patient well-being.

At The Shores, the foundation of exceptional care is built upon a dedicated and skilled team of healthcare professionals. The organization is proud of its compassionate workforce, whose unwavering commitment and unique talents combine to enhance the quality of life for every resident. This commitment is reflected daily in the attentive, patient-centered services that aim to foster wellness, autonomy, and satisfaction among all who receive care. Working at The Shores means joining a community that values collaboration, respect, and continuous professional development.

We are currently seeking a Case Manager Assistant to join our team and contribute to a seamless continuum of care for our managed care and Medicare residents. This role is integral to coordinating and facilitating interdisciplinary healthcare plans, ensuring that progress reports are timely and accurately communicated to payors as required. The Case Manager Assistant serves as a critical liaison connecting patients, physicians, care teams, payors, and discharge planners. Their role involves closely monitoring the patient’s progress, assessing cost-effectiveness of treatments, and coordinating the admission and discharge activities to ensure quality transitions to the next level of care.

Responsibilities include negotiating appropriate levels of care within contract terms with payor case managers and utilizing pricing tools for non-contracted arrangements. The Case Manager Assistant supports effective communication among all care team members to guarantee smooth patient transitions and timely sharing of accurate discharge plans. An essential part of this role is the development of referral sources, which include hospitals, physicians, insurance companies, and other healthcare professionals. Active participation in marketing action plans, key account meetings, and the assumption of key account management duties under supervision are also expected.

The candidate will be responsible for ensuring care delivery aligns with safety, timeliness, effectiveness, efficiency, equity, and client-centered principles. Monitoring case assignments, reviewing case progress, and making decisions on case closures form the backbone of operational responsibilities. Supporting patients in making informed healthcare decisions and advocating for their clinical needs is a key aspect of this role. Additionally, the Case Manager Assistant will collaborate closely with rehabilitation teams, MDS coordinators, business offices, admissions, and nursing leadership to foster a multidisciplinary approach to patient care. The position also includes tasks such as documentation management, staffing support, and conducting essential department meetings.

By joining The Shores Post Acute as a Case Manager Assistant, you will not only expand your clinical expertise within a supportive and enriching environment but also play a vital role in improving patient outcomes and advancing coordinated care. This full-time position offers a meaningful opportunity to impact lives positively and grow professionally while being part of a respected healthcare community dedicated to excellence in post-acute care.