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CAS Travel and Guest Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Dental Insurance
Vision Insurance
Life insurance
Disability insurance

Job Description

The University of Oregon's College of Arts and Sciences (CAS) is a prestigious and dynamic academic community that serves nearly two-thirds of the university's student body. As the intellectual hub of the University, CAS is home to over 800 faculty members across more than 50 departments and programs that span the humanities, natural sciences, and social sciences. This college is dedicated to fostering critical thinking, analytical reasoning, and effective communication skills among its students to empower them to tackle real-world problems. CAS staff and managers play a crucial role in supporting the college's academic excellence and advancing the overall mission... Show More

Job Requirements

  • two years of management experience including staff supervision, training, assignment, and oversight of work
  • and one of the following: three years University of Oregon travel coordination experience or five years travel coordination experience in a heavily regulated environment or three years of IRS policy interpretation of employee and guest travel or similar ability to interpret tax codes
  • ability to provide excellent customer service
  • attention to detail
  • ability to communicate clearly in writing, verbally, and visually
  • ability to analyze data and maintain metrics
  • ability to handle conflicts and meet deadlines
  • knowledge of travel-related laws and regulations

Job Qualifications

  • two years of management experience including staff supervision and training
  • three years University of Oregon travel coordination experience or five years experience in travel coordination within a regulated environment or three years experience interpreting IRS policy for travel
  • ability to provide excellent customer service
  • strong communication skills both written and verbal
  • ability to analyze and synchronize data from multiple sources
  • ability to manage conflicts and inspire teamwork
  • knowledge of travel-related multi-state and federal laws
  • experience working in a unionized environment preferred
  • experience with Concur software system preferred
  • travel industry experience preferred
  • strong customer service background preferred

Job Duties

  • lead and oversee daily travel operations within CAS
  • train to become an Authorized Travel Processor with delegated authority to approve travel reconciliations
  • interpret IRS guidelines, UO travel policies, and best business practices related to travel
  • provide support to CAS faculty, staff, students, and guests for travel needs
  • ensure travel arrangements comply with federal, state, and university policies
  • supervise, assign, and support the CAS Travel team workload and performance
  • collaborate with CAS ASU Associate Directors and business units to solve travel-related issues
  • assist Senior Director with strategic planning and goal setting for CAS Travel

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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