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CAS Travel and Guest Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off

Job Description

The University of Oregon's College of Arts and Sciences (CAS) stands as the intellectual cornerstone of the University, engaging nearly two-thirds of all enrolled students. With over 800 faculty members across more than 50 departments and programs in humanities, natural sciences, and social sciences, CAS fosters a dynamic, interdisciplinary academic environment. This college is dedicated to cultivating critical thinking, analytical reasoning, and clear communication in students to equip them with skills necessary to tackle real-world challenges. The faculty, advisors, staff, and managers collaborate closely to uphold academic excellence, support the college's mission, and advance the University of Oregon's broader educational... Show More

Job Requirements

  • Two years of management experience including staff supervision, training, assignment, and oversight of work
  • Three years University of Oregon travel coordination experience or five years travel coordination experience in a heavily regulated environment or three years of IRS policy interpretation of employee and guest travel or similar ability to interpret tax code
  • Ability to provide excellent customer service and work effectively and respectfully with faculty, staff, students, guests and vendors
  • Attention to detail and ability to present information clearly and effectively in writing, verbally and/or visually
  • Ability to analyze data from different sources, synchronize, create and maintain metrics
  • Ability to defuse heightened emotions and inspire others to achieve sound results under deadlines and conflicting interests
  • Knowledge of travel related multi-state and federal laws, rules, and regulations

Job Qualifications

  • Two years of management experience including staff supervision, training, assignment, and oversight of work
  • Three years University of Oregon travel coordination experience or five years travel coordination experience in a heavily regulated environment or three years of IRS policy interpretation of employee and guest travel or similar ability to interpret tax code
  • Ability to provide excellent customer service and work effectively and respectfully with faculty, staff, students, guests and vendors
  • Attention to detail and ability to present information clearly and effectively in writing, verbally and/or visually
  • Ability to analyze data from different sources, synchronize, create and maintain metrics
  • Ability to defuse heightened emotions and inspire others to achieve sound results under deadlines and conflicting interests
  • Knowledge of travel related multi-state and federal laws, rules, and regulations

Job Duties

  • Interpreting federal, state and UO policies and regulations related to UO travel operations
  • Providing support to CAS and CAS guest travelers, administrators, and staff
  • Ensuring travel arrangements are compliant, appropriate and in the best interests of CAS and the University of Oregon
  • Making significant decisions, determining priorities, and managing CAS resources
  • Supervising, assigning and supporting the work of the CAS Travel team
  • Building, maintaining, evaluating, and assigning team workloads using performance metrics from systems such as Smartsheet, Concur, and Cognos
  • Working closely with CAS ASU Associate Directors, delegates, and faculty, to creatively problem solve and find solutions to travel related issues while remaining compliant with policies governing travel at the UO
  • Collaborating closely with the BAO Travel Office and other units on campus as an effective and supportive office to ensure compliance, harmony, and overall good relationships with all partners across the University
  • Assisting the Senior Director with strategic planning, vision, and goal setting for CAS Travel

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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