Carrier Gas Field Service Technician

Plano, TX, USA|Travel, Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $35.00 - $40.00

Work Schedule

Standard Hours

On-call

Benefits

Medical

Dental

Vision

Life insurance

AD&D insurance

Disability insurance

401(k) retirement plan

Tuition Assistance

Paid holidays

Paid vacation

Paid sick time

Paid childbirth benefits

Job Description

Air Liquide Electronics is a global leader in providing innovative electronic materials designed to meet the evolving needs of the semiconductor industry. The company specializes in supplying ultra-pure carrier gases, specialty gases, and advanced precursor molecules that are crucial for improving mobility, connectivity, computing power, and energy consumption in technology. With a strong commitment to safety and quality, Air Liquide offers enabling equipment that assures the safe distribution, purification, and on-line purity control of these essential gases. The company's expertise extends to comprehensive gas management and process optimization for manufacturing facilities on-site, ensuring continuous improvement in semiconductor production processes.

The role of Carrier Gas Field Service Technician located in Richardson, TX, and Lubbock, TX, is pivotal within Air Liquide Electronics. This position requires delivering 24-hour wafer fab support involving liquid bulk and high purity carrier gas systems along with bulk system purifiers. The technician will operate and maintain key systems such as Air Separation Units (ASU), Air Products System Analyzer (APSA), Clean Dry Air (CDA) systems, compressors, and telemetry monitoring tools like Teleflow and SCADA systems. Working closely with customers and internal teams, the technician facilitates installation, equipment start-up, functional testing, and warranty services to ensure optimal performance and longevity of equipment.

This is an on-site, full-time position offering a competitive hourly wage between $35.00 and $40.00, accompanied by a comprehensive benefits package including medical, dental, vision, life, AD&D, and disability insurance starting from day one. Air Liquide also supports families through up to 14-week paid childbirth benefits and promotes future security via a 401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time. The company fosters a collaborative and inclusive workplace culture that respects diversity and innovation.

As a Carrier Gas Field Service Technician, you will have significant responsibilities involving advanced troubleshooting, repair, and maintenance of delivery equipment. You will provide technical assistance and training to fellow technicians and customers, help draft and revise operational procedures, and maintain historical equipment records. This role also involves presenting technical information clearly to customers and colleagues, supporting safety and preventive maintenance programs, and contributing knowledge for expansion and sales opportunities. The position necessitates the capability to manage emergencies efficiently, work independently and as a team leader, and maintain exemplary communication and organizational skills.

Joining Air Liquide means becoming part of a company that values respect, honor, and diversity, empowering employees to grow professionally and personally while advancing technology that impacts millions globally.

Job Requirements

High school diploma or GED or equivalent work experience
5+ years working experience in a plant maintenance or plant operations role
Valid drivers license with a clean driving record
Ability to self-manage
Ability to understand stringent safety rules
Possess good supervision/time management skills and be a self-motivated learner
Must be punctual and with reliable attendance
Demonstrate understanding of the design theory of major equipment items such as bulk gas purifiers, APSA N2 production plant, CDA production systems, refrigeration systems, analytical equipment used to monitor impurities at the PPB level
Excellent communication skills
Demonstrate ability to train others
Ability to work with various sized diverse groups to solve problems
Ability to speak in front of various sized groups including internal and external customers
Evidence of previous work in a successful team environment
Demonstrate ability to coordinate and supervise a group of technicians on a project
Electro-mechanical and system process aptitude
Electronics and PLC troubleshooting
Knowledge of the APSA PLC programming
Display aptitude for controlling an emergency situation and coordinating problem-solving actions
Knowledge of all proper reporting procedures per onsite operations/Air Liquide policies
Ability to travel to various customer sites across the United States
Ability to be on-call 24-7 for unmanned sites
Provide short-term coverage for other Air Liquide projects across the United States
Provide back-up support to other Air Liquide companies such as Airgas or Large Industries
Proficient with Maximo work order management and inventory management and able to support other Field Service Technicians with these skills
Moderate to heavy lifting up to 50 lbs.
Prolonged periods up to 4 hours per day of sitting, standing, squatting, and standing on ladders may be required

Job Qualifications

High school diploma or GED or equivalent work experience
5+ years working experience in a plant maintenance or plant operations role
Valid drivers license with a clean driving record
Ability to self-manage
Ability to understand stringent safety rules
Possess good supervision/time management skills and be a self-motivated learner
Must be punctual and with reliable attendance
Demonstrate understanding of the design theory of major equipment items such as bulk gas purifiers, APSA N2 production plant, CDA production systems, refrigeration systems, analytical equipment used to monitor impurities at the PPB level
Excellent communication skills: ability to follow/give both written and verbal instructions
Demonstrate ability to train others
Ability to work with various sized diverse groups to solve problems
Ability to speak in front of various sized groups, including internal and external customers
Evidence of previous work in a successful team environment, act as a mentor to all junior technicians
Demonstrate ability to coordinate and supervise a group of technicians on a project
Electro-mechanical and system process aptitude
Electronics and PLC troubleshooting
Knowledge of the APSA PLC programming
Display aptitude for controlling an emergency situation and coordinating problem-solving actions
Knowledge of all proper reporting procedures per onsite operations/Air Liquide policies
Ability to travel to various customer sites across the United States
Ability to be on-call 24-7 for unmanned sites
Provide short-term coverage for other Air Liquide projects across the United States
Provide back-up support to other Air Liquide companies such as Airgas or Large Industries
Proficient with Maximo work order management and inventory management and able to support other Field Service Technicians with these skills
Moderate to heavy lifting up to 50 lbs.
Prolonged periods up to 4 hours per day
of sitting, standing, squatting, and standing on ladders may be required

Job Duties

Provide 24-hour wafer fab support to multiple local, national, and internal customers specializing in liquid bulk, high purity carrier gas systems, bulk system purifiers
Operating and maintaining ASU, APSA, CDA, and compressor systems
Monitor Teleflow and SCADA systems
Collaboratively align the installation, facilitation, and start-up of said equipment
Perform the functional testing of said equipment prior to placing online to customers
Provide warranty coverage and assistance for installed equipment
Perform advanced troubleshooting and repair of delivery equipment
Support the growth and training of customers or Air Liquide TGCM technicians related to ASU’s, APSA’s, CDA and Teleflow/SCASA monitoring systems
Provide billing information to salesforce for non-warranty work and repairs
Maintain historical records of equipment maintenance and/or repair
Assist in the identification and resolution of carrier gas related semiconductor-manufacturing problems
Assist in drafting specifications for operating procedures/work instructions and revise existing procedures as required for the various pieces of equipment at each location
Nurture the primary relationship with customers related to ASU’s, APSA’s, CDA and Teleflow/SCASA monitoring systems
Generate site-specific reports and consolidate data as requested by the customer or Air Liquide management
Support and foster all customer and Air Liquide programs including, but not limited to: Safety, Training, Operations, and Preventive Maintenance
Guided by all applicable HS&E Standards including, but not limited to: PPE, Forklift Operations, Lock Out/Tag Out Program, Confined Space Entry, etc.
Provide READI team support for ALEUS Compressor rebuild projects
Provide site information to local sales force to uncover areas to expand our impact for Air Liquide
Provide technical information and assistance to local sales force or other Air Liquide department
Provide various presentations to customers and Air Liquide personnel detailing any and all field service data or information
Monitor operating costs and spending
Willing and able to provide other Field Service Technicians with remote troubleshooting