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Carhop/ Skating Carhop (server)

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
meal discounts
Employee training programs
flexible scheduling
Opportunities for advancement
health insurance options
Team-oriented environment

Job Description

This opportunity is offered by a well-established restaurant that values efficient customer service and high-quality food delivery standards. The establishment is known for its unique carhop service, where food is served directly to guests in their vehicles. This traditional yet dynamic service style emphasizes speed, friendliness, and accuracy, contributing to a distinctive dining experience. The restaurant is committed to maintaining operational excellence and ensuring that every product served meets strict quality and appearance standards. Employees are a vital part of creating a welcoming atmosphere, ensuring guests enjoy prompt and polite service. They operate in a fast-paced environment, often during irregular hours including nights, weekends, and holidays, to meet customer expectations.

The Carhop position plays an essential role within this restaurant setting. Serving under the direct supervision of the Manager on Duty, this customer-facing job requires individuals who are capable of balancing trays carrying food and beverages weighing up to 25 pounds. The role emphasizes customer interaction skills, as carhops are responsible for delivering orders efficiently and courteously, responding promptly to guest requests, handling payments accurately, and maintaining a clean service environment. The job also demands physical stamina, as duties include clearing trays and trash from vehicles and various areas of the property, as well as performing routine cleaning and sanitation activities such as mopping, sweeping, washing dishes, and sanitizing preparation areas.

Additional responsibilities for this role include managing product stock, supporting team communication by reporting customer or employee issues to the managerial staff, and for those who qualify, performing duties on roller skates after completing the necessary training. This adds an exciting and skillful dimension to the traditional carhop role, requiring balance and coordination. Success in this position requires a willingness to work flexible shifts and embrace the physical demands of the job.

This is a nonexempt position, ideal for individuals who enjoy a lively, customer-centric environment and the chance to engage directly with guests while contributing to effective restaurant operations. The role offers an opportunity to develop valuable skills in customer service, multitasking, and team collaboration within the food service industry. Candidates are expected to demonstrate basic math and communication skills, strong attention to detail, and the ability to thrive under a variety of working conditions. This position is a great fit for motivated individuals seeking to build experience in restaurant operations and customer engagement.

Job Requirements

  • Ability to follow directions
  • Basic math and reading skills
  • Customer service and multi-tasking skills
  • General restaurant or retail knowledge
  • Effective verbal and written communication skills
  • Ability to carry and balance a tray weighing up to 25 pounds
  • Ability to move and stock food product weighing up to 50 pounds
  • Willingness to work irregular hours including nights, weekends, and holidays
  • Capability to stand, bend, reach, move, stoop, stretch, lift, and skate (if applicable) in a restaurant environment
  • Regular attendance

Job Qualifications

  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Customer service and multi-tasking skills

Job Duties

  • Ensure that product meets operational, quality, and appearance standards before being delivered to guests
  • Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
  • Provide friendly, quick, and polite service to guests
  • Promptly respond to guest requests
  • Report customer complaints/issues to MOD
  • Assist guest with payment
  • Make accurate change quickly and efficiently
  • Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
  • Comply with all company policies, procedures, and operational standards
  • Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease
  • Regular attendance
  • Report employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Skating Carhop
  • Complete Skating Carhop training requirements
  • Perform duties while on roller skates
  • Perform other job-related duties as assigned or required

Job Criteria

Experience

Entry Level (1-2 years)


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