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Carhop/ Skating Carhop (server)

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
Retirement Plan

Job Description

This position is with a vibrant and customer-focused restaurant known for delivering timely and friendly service to its guests. As a Carhop, you will play an essential role in enhancing the dining experience by delivering food products promptly and courteously to guests. Our establishment values operational excellence, quality, and a welcoming atmosphere, making every guest feel appreciated and cared for.

The Carhop role involves serving product to guests directly, ensuring that each item meets strict operational, quality, and appearance standards before reaching the customer. This position requires the ability to carry and balance trays weighing up to 25 pounds safely, underlining the need for physical stamina and attentiveness. Carhops must demonstrate a consistent commitment to quick, polite, and friendly service, responding promptly to any guest requests and assisting with payments efficiently. Additionally, Carhops help maintain the cleanliness and sanitation standards of the restaurant environment by performing routine cleaning duties such as mopping, sweeping, and sanitizing food preparation areas.

Moreover, the Carhop position includes specific duties like clearing trays and trash from guests' vehicles, patio, drive-thru, and parking lot, ensuring the restaurant surrounds are clean and inviting. This role requires compliance with all company policies and procedures and demands regular attendance and a professional approach to customer service.

For those interested in expanding their skill set, the restaurant offers the opportunity to become a Skating Carhop, which involves complete Skating Carhop training and performing duties on roller skates. This specialized function adds a dynamic element to the role and enhances the customer experience by combining entertainment with service. The job calls for the ability to work irregular hours, including nights, weekends, and holidays, reflecting the restaurant’s commitment to being available and convenient for its guests.

Overall, the Carhop is a vital part of our team, combining physical agility with superior customer service skills. This role is perfect for someone who enjoys a fast-paced environment, takes pride in their work, and aims to contribute positively to guest satisfaction and restaurant operations. Join our team to become part of a welcoming community that values dedication, respect, and fun in the workplace.

Job Requirements

  • Ability to carry and balance a tray weighing up to 25 pounds
  • Ability to make accurate change quickly and efficiently
  • Ability to work irregular hours including nights, weekends, and holidays
  • Physical ability to stand, bend, reach, move, stoop, stretch, lift, and skate (for Skating Carhops)
  • Willingness to comply with company policies and operational standards
  • Regular attendance

Job Qualifications

  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Customer service and multi-tasking skills

Job Duties

  • Ensure that product meets operational, quality, and appearance standards before being delivered to guests
  • Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
  • Provide friendly, quick, and polite service to guests
  • Promptly respond to guest requests
  • Report customer complaints/issues to MOD
  • Assist guest with payment
  • Make accurate change quickly and efficiently
  • Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
  • Comply with all company policies, procedures, and operational standards
  • Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease
  • Regular attendance
  • Report employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Skating carhop
  • Complete skating carhop training requirements
  • Perform duties while on roller skates
  • Perform other job-related duties as assigned or required

Job Criteria

Experience

Entry Level (1-2 years)


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