Sonic Drive-In logo

Carhop/ Skating Carhop (server)

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities

Job Description

This employment opportunity is with a dynamic restaurant known for offering quick and friendly service in a classic carhop style, blending nostalgia with efficiency. The establishment prides itself on delivering top-quality food products while maintaining a clean, safe, and welcoming environment for every guest. As an icon of service, the restaurant creates memorable dining experiences that stand out in the fast-food industry. Employees are part of a team that values punctuality, customer satisfaction, and operational excellence, contributing to a vibrant work culture that supports career growth and skill development.

The Carhop position serves as a crucial role in this fast-paced restaurant environment, primarily responsible for directly delivering food products to guests. The Carhop ensures that all served food meets the operational, quality, and appearance standards before being handed off to customers. This role requires balancing trays that can weigh up to 25 pounds and delivering products promptly and courteously to patrons either at their vehicles, in the patio area, drive-thru, or the parking lot. The position also involves assisting guests with payment by making accurate change efficiently. Beyond delivery duties, Carhops maintain the cleanliness and sanitation of guest areas and perform essential restaurant upkeep tasks such as mopping, sweeping, washing dishes, cleaning equipment, and sanitizing food preparation areas.

Additional responsibilities include reporting customer and employee complaints to the Manager on Duty (MOD), moving and stocking food products weighing up to 50 pounds, and performing duties while on roller skates if applicable to the role. The position demands flexibility with irregular working hours, including nights, weekends, and holidays, reflecting the restaurant's commitment to catering to various customer needs around the clock.

This role is nonexempt and reports directly to the Manager on Duty, requiring an individual with strong customer service abilities, effective communication skills, and capability to multitask efficiently. A successful Carhop will show a positive attitude, willingness to learn, and a dedication to contributing to a clean, supportive restaurant environment. The position offers opportunities for on-the-job training, including skating for those interested in becoming a Skating Carhop. Employees who fill this role become key contributors to an enthusiastic team that values quality service and operational standards, making this an excellent starting point or ongoing position for those passionate about hospitality and food service industries.

Job Requirements

  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Customer service and multi-tasking skills
  • Ability to carry and balance a tray weighing up to 25 pounds
  • Able to work irregular hours including nights, weekends, and holidays
  • Regular attendance
  • Ability to perform physical tasks such as continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating if applicable

Job Qualifications

  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Customer service and multi-tasking skills

Job Duties

  • Ensure that product meets operational, quality, and appearance standards before being delivered to guests
  • Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
  • Provide friendly, quick, and polite service to guests
  • Promptly respond to guest requests
  • Report customer complaints/issues to MOD
  • Assist guest with payment
  • Make accurate change quickly and efficiently
  • Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
  • Comply with all company policies, procedures, and operational standards
  • Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
  • Regular attendance
  • Report employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Skating Carhop
  • Complete Skating Carhop training requirements
  • Perform duties while on roller skates
  • Perform other job-related duties as assigned or required

Job Criteria

Experience

Entry Level (1-2 years)


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