
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Supportive team environment
Job Description
This job opportunity is with a renowned restaurant that specializes in providing a classic dining experience with a modern touch. The establishment is well-known for its nostalgic carhop service, where customers enjoy meals delivered directly to their vehicles. This type of restaurant combines the charm of retro dining with the efficiency and warmth of contemporary customer service. The establishment places a strong emphasis on operational excellence, high-quality product delivery, and an exceptional guest experience, ensuring repeat customers and positive word-of-mouth. As an employer, it values team members who demonstrate dedication, flexibility, and a guest-first mindset.
The role offered is for a Carhop position, reporting directly to the Manager on Duty (MOD). This nonexempt position is pivotal in enhancing the overall customer experience by ensuring that food and beverages are delivered efficiently and with a friendly, professional attitude. A Carhop serves as the face of the restaurant while interacting directly with guests, providing not only the food and beverages ordered but also responding to any additional requests and resolving minor issues promptly or reporting them when necessary. Carhops must maintain the restaurant’s standards in food quality and appearance before delivering the products to customers’ vehicles. This position requires someone comfortable with multitasking, handling weights up to 50 pounds when stocking food products, and in some cases, performing duties on roller skates if trained as a Skating Carhop.
The role entails continuously being on your feet, bending, stretching, and moving throughout the shift. It is a physically demanding job that expects the employee to manage cleaning, sanitation duties, and maintain a clean and hospitable environment for guests. Shifts often include irregular hours such as nights, weekends, and holidays, reflecting the need for flexibility in scheduling. The Carhop position is ideal for individuals seeking a dynamic work environment where customer service skills, physical stamina, and a friendly demeanor play a critical role in the daily operations of the restaurant. Those who thrive in this role enjoy engaging with customers, working as part of a team under the guidance of management, and contributing to a unique dining experience that sets this restaurant apart from competitors.
The role offered is for a Carhop position, reporting directly to the Manager on Duty (MOD). This nonexempt position is pivotal in enhancing the overall customer experience by ensuring that food and beverages are delivered efficiently and with a friendly, professional attitude. A Carhop serves as the face of the restaurant while interacting directly with guests, providing not only the food and beverages ordered but also responding to any additional requests and resolving minor issues promptly or reporting them when necessary. Carhops must maintain the restaurant’s standards in food quality and appearance before delivering the products to customers’ vehicles. This position requires someone comfortable with multitasking, handling weights up to 50 pounds when stocking food products, and in some cases, performing duties on roller skates if trained as a Skating Carhop.
The role entails continuously being on your feet, bending, stretching, and moving throughout the shift. It is a physically demanding job that expects the employee to manage cleaning, sanitation duties, and maintain a clean and hospitable environment for guests. Shifts often include irregular hours such as nights, weekends, and holidays, reflecting the need for flexibility in scheduling. The Carhop position is ideal for individuals seeking a dynamic work environment where customer service skills, physical stamina, and a friendly demeanor play a critical role in the daily operations of the restaurant. Those who thrive in this role enjoy engaging with customers, working as part of a team under the guidance of management, and contributing to a unique dining experience that sets this restaurant apart from competitors.
Job Requirements
- Ability to carry and balance trays weighing up to 25 pounds
- Ability to move and stock food products weighing up to 50 pounds
- Ability to stand, bend, reach, move, stoop, stretch, lift, and skate (for Skating Carhops) continuously
- Availability to work irregular hours including nights, weekends, and holidays
- High school diploma or equivalent preferred
- Prior customer service experience preferred
- Ability to work in a fast-paced restaurant environment
- Strong interpersonal skills
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Customer service and multi-tasking skills
Job Duties
- Ensure that product meets operational, quality, and appearance standards before being delivered to guests
- Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- Provide friendly, quick, and polite service to guests
- Promptly respond to guest requests
- Report customer complaints and issues to manager on duty (MOD)
- Assist guest with payment
- Make accurate change quickly and efficiently
- Clear trays and trash from guests vehicles, patio, drive-thru, and parking lot
- Comply with all company policies, procedures, and operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease
- Regular attendance
- Report employee complaints and issues to manager on duty (MOD)
- Move and stock food product weighing up to 50 pounds
- Skate as a Skating Carhop after completing training
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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