Carhop/ Skating Carhop (server)

This job opening is for the position of Carhop at a restaurant that provides dining experiences with an emphasis on quick and friendly service. The establishment values quality, operational standards, and excellent customer interaction. The Carhop reports to the Manager on Duty (MOD) and is classified as a nonexempt role, requiring commitment to irregular working hours that include nights, weekends, and holidays.

As a Carhop, the primary responsibility is to serve products to guests efficiently while maintaining high-quality service standards. The role demands physical endurance, including carrying trays weighing up to 25 pounds and performing duties on roller skates if assigned to skating carhop duties. The Carhop’s tasks include ensuring all products meet established operational and appearance standards before delivery, responding promptly to guest requests, assisting with payments, and maintaining cleanliness in all service areas. This position plays a crucial part in the overall guest experience by ensuring timely service and maintaining a clean and safe environment.

The ideal candidate should have general restaurant or retail knowledge combined with basic math, reading, and communication skills. They must be capable of following directions accurately and multitasking effectively in a busy restaurant environment. Additional duties may include stocking food products weighing up to 50 pounds and reporting any customer or employee concerns to the MOD. This role demands strong customer service skills and the ability to work under variable weather conditions as the job involves outdoor exposure. The Carhop position is vital to maintaining the smooth operation of the restaurant’s service and upholding the company's commitment to quality and guest satisfaction.