
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development
flexible schedule
Job Description
The hiring establishment is a dynamic restaurant environment dedicated to providing excellent dining experiences through efficient and friendly customer service. The company specializes in delivering quality food and exceptional guest interactions, ensuring each visit is memorable and satisfying. Known for its commitment to operational excellence and employee development, this restaurant fosters a positive work atmosphere that encourages teamwork, professional growth, and dedication to quality standards.
The position available is for a Carhop, a vital role responsible for serving products to guests promptly and courteously. Reporting directly to the Manager on Duty (MOD), the Carhop ensures that all products meet the company’s operational, quality, and appearance standards before delivery. This role is nonexempt, indicating opportunities for hourly wage and potential overtime. The Carhop must be comfortable carrying and balancing trays of up to 25 pounds, offering friendly and quick service while responding to guest requests efficiently. Key responsibilities include handling payments accurately, clearing trays and trash, and maintaining cleanliness and sanitation in accordance with company policies. Additional duties extend to assisting with stocking food products and potentially performing duties on roller skates for a specialized Skating Carhop role. Candidates should expect irregular hours, including nights, weekends, and holidays, reflecting the restaurant's flexible service hours.
This job demands physical stamina, attention to detail, and strong communication skills to thrive in a fast-paced restaurant setting. Individuals with general restaurant or retail experience who possess basic math skills and a customer-first attitude will find this role rewarding. The work environment involves continuous standing, bending, reaching, and in some cases, skating, with exposure to heat, cold, and a variety of weather conditions. Training for specialized roles such as Skating Carhop is provided, supporting career growth within the company. Overall, this position offers an exciting opportunity for those passionate about customer service and hospitality to contribute meaningfully in a reputable restaurant operation.
The position available is for a Carhop, a vital role responsible for serving products to guests promptly and courteously. Reporting directly to the Manager on Duty (MOD), the Carhop ensures that all products meet the company’s operational, quality, and appearance standards before delivery. This role is nonexempt, indicating opportunities for hourly wage and potential overtime. The Carhop must be comfortable carrying and balancing trays of up to 25 pounds, offering friendly and quick service while responding to guest requests efficiently. Key responsibilities include handling payments accurately, clearing trays and trash, and maintaining cleanliness and sanitation in accordance with company policies. Additional duties extend to assisting with stocking food products and potentially performing duties on roller skates for a specialized Skating Carhop role. Candidates should expect irregular hours, including nights, weekends, and holidays, reflecting the restaurant's flexible service hours.
This job demands physical stamina, attention to detail, and strong communication skills to thrive in a fast-paced restaurant setting. Individuals with general restaurant or retail experience who possess basic math skills and a customer-first attitude will find this role rewarding. The work environment involves continuous standing, bending, reaching, and in some cases, skating, with exposure to heat, cold, and a variety of weather conditions. Training for specialized roles such as Skating Carhop is provided, supporting career growth within the company. Overall, this position offers an exciting opportunity for those passionate about customer service and hospitality to contribute meaningfully in a reputable restaurant operation.
Job Requirements
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Customer service and multi-tasking skills
Job Qualifications
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Customer service and multi-tasking skills
Job Duties
- Ensure that product meets operational, quality, and appearance standards before being delivered to guests
- Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
- Provide friendly, quick, and polite service to guests
- Promptly respond to guest requests
- Report customer complaints/issues to MOD
- Assist guest with payment
- Make accurate change quickly and efficiently
- Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
- Comply with all company policies, procedures, and operational standards
- Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease
- Regular attendance
- Report employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Skating Carhop duties
- Complete Skating Carhop training requirements
- Perform duties while on roller skates
- Perform other job-related duties as assigned or required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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