
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Potential for advancement
Job Description
This opportunity is offered by a SONIC Drive-In franchisee located in Phoenix, independently operated from Sonic Corporate or any of its affiliates. As a franchisee, the business owner manages all employment decisions independently, including wages, benefits, and working conditions, which can vary among different franchisees. The hiring establishment is part of the iconic SONIC Drive-In brand, known for its nostalgic drive-in dining experience, fast service, and customizable menu including burgers, hot dogs, shakes, and more. This franchise upholds SONIC's commitment to quality, customer satisfaction, and community engagement.\n\nThe role offered is that of a SONIC Drive-In Carhop, a customer-facing position central to delivering what SONIC calls the SuperSONIC experience. As a Carhop, you will be the face of the restaurant and responsible for creating a welcoming atmosphere that keeps guests coming back. Your duties will revolve around providing speedy and friendly service, being knowledgeable about the extensive menu to help guests with custom orders, and addressing any customer concerns with empowerment and care. Another essential aspect of the role is maintaining the stringent safety and sanitation standards expected by the franchise to ensure both customer and team safety.\n\nA successful Carhop at this SONIC franchise is expected to have a contagious positive attitude, embodying the spirit of a SONIC Brand Ambassador. You will need the resilience to remain calm in tough situations and bounce back from setbacks, showing eagerness to learn and grow within the team environment. Communication skills, basic math, and reading ability are essential to assist customers accurately and ensure smooth operations. This role requires flexibility regarding scheduling, as night, weekend, and holiday shifts may be part of your work hours. Moreover, the franchisee practices equal opportunity and reasonable accommodation in compliance with applicable laws to support individuals with disabilities in fulfilling the essential job functions.\n\nOverall, this job offers an exciting opportunity to be part of a nationally recognized fast-food brand at a local level, working closely with customers and team members in a dynamic environment. The position allows for personal growth, developing customer service and multitasking skills essential in the fast-food industry. Because this is a franchisee-independent position, benefits and wages are determined by the franchisee and can vary, making it essential for potential applicants to inquire directly about these details with the franchise owner. This role is ideal for individuals who enjoy interacting with people, thrive in fast-paced settings, and take pride in delivering exceptional service that aligns with SONIC's brand promise.
Job Requirements
- High school diploma or equivalent preferred
- Prior customer service experience a plus but not required
- Ability to stand for extended periods
- Capability to work in a fast-paced environment
- Availability to work flexible hours including nights, weekends, and holidays
- Must be at least 16 years old or as required by state law
Job Qualifications
- Contagiously positive attitude
- Ability to remain calm, especially in tough situations
- Resilient spirit
- Eagerness to learn and grow
- Team mentality and willingness to help where needed
- Effective communication skills
- Basic math and reading skills
- Willingness to work flexible hours including night, weekend, and holiday shifts
Job Duties
- Delivering a warm, friendly, and fast experience to every guest
- Being a menu genius and helping SONIC customers navigate all customizable combinations
- Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
- Maintaining SONIC safety and sanitation standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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