Cargo Services Agent

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $18.54

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Free stand-by travel privileges

Medical insurance

Dental Insurance

Vision Insurance

401k match program

quarterly and annual bonus plans

Generous holiday and paid time off

Job Description

Horizon Air, a subsidiary of Alaska Airlines, is a reputable regional airline known for its commitment to providing safe, reliable, and customer-focused air travel services. Operating primarily in the Pacific Northwest and Alaska, Horizon Air plays a vital role in connecting smaller communities with larger hubs, facilitating both passenger travel and cargo transportation. The company prides itself on fostering an inclusive and collaborative work environment where team members are encouraged to grow their careers while delivering excellence in service. Horizon Air is part of the Alaska Airlines Group, which emphasizes professional development, competitive compensation, and comprehensive benefits for its employees.... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year customer service or community service experience
Strong written and verbal communication skills
Ability to multitask in a fast-paced environment
Valid unexpired driver’s license issued by a US state, US territory or District of Columbia
Ability to learn and operate a computerized cargo system
Typing speed of at least 25 words per minute
Ability to consistently lift 70 pounds
Ability to stand for long periods
Ability to bend, squat, stoop, reach and grasp
Ability to perform basic mathematics
Ability to work a flexible schedule including nights, weekends and holidays
Ability to participate in paid training that may require overnight travel
Ability to obtain USPS Mail Handling Certification
Ability to obtain airport security clearance
Ability to communicate in English
Minimum age of 18
Must be authorized to work in the U.S.

Job Qualifications

High school diploma or equivalent
Minimum of 1 year of customer service or community service experience
Strong written and verbal communication skills
Ability to type at least 25 words per minute
Proficient in basic mathematics
Ability to learn and operate computerized cargo systems
Ability to lift 70 pounds consistently
Ability to stand for long periods
Ability to bend, squat, stoop, reach, and grasp
Valid unexpired driver’s license issued by a US state, US territory, or the District of Columbia
Ability to obtain USPS Mail Handling Certification
Ability to obtain airport security clearance
Ability to work a flexible schedule including nights, weekends, and holidays
Must be authorized to work in the U.S.
Minimum age of 18

Job Duties

Assist customers with shipping needs such as air cargo transactions, airway bill preparation, rating, acceptance, load planning, filling, tracing, and telephone inquiries in a warehouse environment
Receive and distribute airfreight, equipment, mail, and products within the cargo building
Use a variety of work aides including computers, carts, dollies, pallets, hand trucks, and forklifts
Perform security screenings and ensure compliance with regulatory requirements
Initiate and complete cargo bookings accurately
Maintain organized records of cargo transactions
Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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