Care Coordinator (Medical Receptionist/PSR)

Foothills Sports Medicine Physical Therapy is a respected member of the Confluent Health family, known for delivering high-quality physical therapy and rehabilitative services. Located in Glendale, Arizona, Foothills Sports Medicine is dedicated to improving the health and wellness of its patients through personalized treatment plans and expert care. As part of Confluent Health, a leading healthcare network, the organization prides itself on fostering an inclusive and supportive work environment that values diversity and equal opportunity for all employees. Confluent Health and its affiliates emphasize a commitment to delivering compassionate care, while also maintaining a professional and patient-centered culture across all their facilities.

The Part-Time Front Desk Medical Receptionist role at Foothills Sports Medicine Physical Therapy offers an exciting opportunity to be an integral part of this dynamic healthcare team. This position is based in Glendale, Arizona, offering a competitive hourly wage of approximately $17 to $17.50. The role focuses on managing the front desk operations to ensure smooth and efficient patient flow, which is vital to the overall success of the clinic. This includes responsibilities such as patient check-in and check-out, appointment scheduling, referral coordination, insurance verification, processing authorizations, and payment collection. The receptionist will also maintain patient records accurately within the Electronic Medical Records (EMR) system while preparing necessary documentation.

Providing exceptional customer service is at the core of this role. The receptionist will be the first point of contact for patients and visitors, answering phone calls and assisting in a courteous, professional, and HIPAA-compliant manner. This creates a welcoming and trustworthy healthcare environment, which helps foster strong patient relationships and supports continuity of care. Candidates who are organized, detail-oriented, and enthusiastic about helping others will find this role rewarding and impactful.

This part-time position is ideal for individuals who enjoy multitasking and engaging with diverse patient populations. Experience in a similar role is preferred but not required, as basic office and customer service skills combined with a high school diploma or GED are the primary qualifications. Working in a healthcare setting, maintaining confidentiality, and following compliance standards are essential aspects of the job. Foothills Sports Medicine Physical Therapy offers a supportive atmosphere that encourages professional growth and values every team member’s contributions.