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ProActive Physical Therapy Specialists logo

Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401(k) Employer Matching
Life insurance
Parental Perks

Job Description

ProActive Physical Therapy Specialists, a proud member of the Confluent Health family, is a leading provider of physical therapy and rehabilitative services. Known for its patient-centered approach and commitment to delivering high-quality care, ProActive Physical Therapy Specialists serves a diverse community seeking advanced therapeutic techniques to improve health and wellness. The organization operates with a philosophy geared toward proactive care, helping patients recover from injuries, manage chronic conditions, and regain optimal function through personalized treatment plans. As part of Confluent Health, the company benefits from a larger network of healthcare professionals and resources, promoting an integrated approach to patient wellness.... Show More

Job Requirements

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Qualifications

  • High school diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Job Duties

  • Managing front desk operations including patient check-in/check-out appointment scheduling and referral coordination while providing exceptional customer service
  • Verifying insurance coverage processing authorizations and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients updating information in the Electronic Medical Records system and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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