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ProActive Physical Therapy Specialists logo

Care Coordinator (Medical Receptionist/PSR)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Generous Paid Time Off
401(k) Employer Matching
free life insurance
Parental Perks

Job Description

ProActive Physical Therapy Specialists is a distinguished member of the Confluent Health family, recognized for delivering specialized physical therapy services aimed at enhancing patient mobility and wellness. As part of a larger, integrated healthcare network, ProActive Physical Therapy Specialists blend advanced techniques with personalized care, helping patients recover from injuries, manage chronic pain, and improve their overall physical function. The organization is committed to creating a patient-centered environment and maintaining high standards of clinical excellence. By joining ProActive Physical Therapy Specialists, employees become part of a dynamic, supportive team that prioritizes both patient outcomes and employee well-being.

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Job Requirements

  • High school diploma or GED
  • Basic knowledge of office procedures
  • Customer service skills
  • Ability to manage multiple tasks
  • Familiarity with healthcare insurance processes preferred
  • Ability to maintain patient confidentiality
  • Strong communication skills

Job Qualifications

  • High school diploma or GED
  • Basic office and customer service skills
  • Previous experience in a similar role preferred but not required

Job Duties

  • Manage front desk operations including patient check-in and check-out
  • Schedule and coordinate patient appointments and referrals
  • Verify insurance coverage and process authorizations
  • Collect payments and support accurate billing
  • Maintain patient records by registering new patients and updating EMR system
  • Answer phone calls professionally while ensuring HIPAA compliance
  • Foster a welcoming and patient-focused environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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