Care Coordinator & Navigation Specialist

Sunrise Services, Inc. is a well-established organization dedicated to providing critical health and social services to vulnerable populations in the community. As a nonprofit healthcare provider, Sunrise Services focuses on delivering comprehensive care solutions that empower individuals with complex health needs to achieve improved well-being. The organization is known for its collaborative approach, fostering a supportive and team-oriented culture that values every employee's contribution to the mission of enhancing community health. With a reputation for innovation and commitment, Sunrise Services offers meaningful career opportunities with avenues for personal and professional growth. Joining Sunrise means becoming part of a mission-driven team that prioritizes compassionate and effective care coordination with the goal of making a real and lasting impact on the lives it touches.

The Care Coordinator & Navigation Specialist role in the Health Homes Program is a pivotal position within Sunrise Services. This program specifically targets high-risk clients, including pediatric populations, who face significant challenges such as chronic health conditions, mental health issues, substance use disorders, or long-term care requirements. The primary function of the Health Homes Program is to ensure these clients receive coordinated, holistic care by integrating clinical expertise with social support services. As a Care Coordinator & Navigation Specialist, you will play an essential role in facilitating access to appropriate services, supporting engagement efforts, and assisting clients in navigating complex healthcare systems. This role involves working closely with a multidisciplinary team of health professionals to ensure continuity and quality of care.

Responsibilities include managing referrals from regional councils and healthcare entities, assisting in screening and client assignment processes, and engaging clients through various communications to secure and confirm appointments. The position requires interpersonal skills to build client rapport, especially with hard-to-reach populations, as well as organizational abilities to support program logistics, such as preparing for site visits and audits. Sunrise offers a competitive hourly wage of $22 to $25.50, dependent on experience, education, and licensure, alongside a comprehensive benefits package that underscores the organization’s commitment to employee well-being.

Additionally, Sunrise Services emphasizes compliance with licensing and certification standards, including maintaining valid driver’s licenses and first aid certifications. The working hours are Monday through Friday, 8 am to 4:30 pm, supporting a healthy work-life balance. Overall, this position is ideal for professionals passionate about community health advocacy and care coordination, looking for a career where their work makes a tangible difference.