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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid vacation
Sick Time
Holiday pay
Mental health sessions
Wellness subscriptions
Referral bonuses
Medical insurance
Dental Insurance
Vision Insurance
Health saving account
Flexible spending account
pet care discounts
Life insurance
short-term disability insurance
long-term disability insurance
Paid parental leave
401(k) company match
growth opportunities
Leadership roles
Onboarding support
Development support
Equity groups
Inclusion groups
Diversity groups
Continuing Education
Job Description
VCA Urgent Care Animal Hospital in Salt Lake City, UT, is part of VCA Animal Hospitals, a leading provider of veterinary care dedicated to serving pets and their owners with compassion and expertise. The hospital specializes in urgent care veterinary services, offering a unique and innovative approach to pet health that ensures timely and effective treatment for urgent medical needs. The facility prides itself on a welcoming environment designed to reduce stress for both pets and their owners, featuring a beautifully designed lobby that combines the comfort of a coffee house with the tranquility of a spa. This distinctive ambiance... Show More
Job Requirements
- Minimum 2 years experience in hospitality, customer service, patient care, or related industry
- Previous experience in veterinary clinic or hospital setting preferred
- Excellent written and verbal communication skills
- Capable of listening to client objectives and advocating on their behalf
- Action-oriented, independent, and self-starter, but also a strong team player
- Comfortable working in a fast-paced healthcare environment
- Strong computer and technology skills, ability to type 60wpm
- Capable of learning medical terminology with support and direction
- Comfortable around animals with a basic animal handling skillset and an aptitude to develop animal restraint techniques
- Weekend availability required
- Ability to work full-time or part-time shifts with flexibility
Job Qualifications
- Minimum 2 years’ experience in hospitality, customer service, patient care, or related industry
- Previous experience in veterinary clinic or hospital setting preferred
- Excellent written and verbal communication skills
- Capable of listening to client objectives and advocating on their behalf
- Action-oriented, independent, and self-starter, but also a strong team player
- Comfortable working in a fast-paced healthcare environment
- Strong computer and technology skills, ability to type 60wpm
- Capable of learning medical terminology with support and direction
- Comfortable around animals with a basic animal handling skillset and an aptitude to develop animal restraint techniques
Job Duties
- Greet clients and bring them into the exam room
- Assist veterinarians by entering electronic medical records in real time during the patient exam
- Create, present, and explain treatment plans per the veterinarian’s direction
- Keep the owner current with progress checks as a pet is receiving care
- Coordinate with treatment teams to deliver a great treatment experience for the patient
- Help provide exceptional patient care
- Assist in reviewing discharge instructions, including medications, with clients
- Checkout and collect payment in the exam room
- Follow up with clients to check on patients and communicate any outstanding test results
- Demonstrate excellent client and customer care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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