Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
401k
Comprehensive benefits package
Travel reimbursement
Job Description
Curana Health is a rapidly growing national leader in value-based care dedicated to transforming the senior healthcare landscape. Founded in 2021, Curana Health focuses on radically improving the health, happiness, and dignity of older adults by partnering with senior living communities and skilled nursing facilities. The company delivers a broad range of innovative solutions, including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans. These services have proven to enhance health outcomes, streamline operations for senior living operators, and unlock new financial opportunities. Today, Curana Health serves over 200,000 seniors across more than 1,500 communities in 32 states, supported by a multidisciplinary team of more than 1,000 clinicians as well as care coordinators, analysts, operators, and other professionals from diverse backgrounds. This dynamic and mission-driven environment creates ample opportunity for individuals passionate about making a meaningful impact in senior care.
The role of Care Concierge is an integral part of Curana's Interdisciplinary Care Team, acting as a crucial liaison between patients, healthcare providers, and Curana's virtual support team. The Care Concierge works on-site at senior living communities, ensuring effective communication and coordination among all parties to enhance patient care management. This position offers a competitive pay range of USD $20.00 to $24.00 per hour, subject to factors such as education, experience, and certifications. Additional benefits include a comprehensive benefits package, 401K, paid time off (PTO), and paid holidays, all contingent on eligibility.
In this role, you will be responsible for conducting patient rounds, responding to inquiries, assisting with scheduling, managing electronic health records, supporting provider needs such as prior authorizations, and facilitating telehealth consultations. You will collaborate closely with the interdisciplinary team to uphold seamless communications and high-quality care delivery. The position requires strong organizational skills, proficiency with Microsoft Office applications, and a willingness to travel locally to assigned senior living communities at least four business days per week. Curana emphasizes continuous improvement and values team members who are dedicated to proactively identifying and addressing patient needs. This is an excellent opportunity for someone with a medical assistant background and a passion for community engagement to contribute to a thriving company committed to transforming senior housing and healthcare outcomes. Curana Health’s recent recognition on the prestigious Inc. 5000 list as one of the fastest-growing privately owned companies highlights its growing impact and industry leadership in healthcare and medical services.
The role of Care Concierge is an integral part of Curana's Interdisciplinary Care Team, acting as a crucial liaison between patients, healthcare providers, and Curana's virtual support team. The Care Concierge works on-site at senior living communities, ensuring effective communication and coordination among all parties to enhance patient care management. This position offers a competitive pay range of USD $20.00 to $24.00 per hour, subject to factors such as education, experience, and certifications. Additional benefits include a comprehensive benefits package, 401K, paid time off (PTO), and paid holidays, all contingent on eligibility.
In this role, you will be responsible for conducting patient rounds, responding to inquiries, assisting with scheduling, managing electronic health records, supporting provider needs such as prior authorizations, and facilitating telehealth consultations. You will collaborate closely with the interdisciplinary team to uphold seamless communications and high-quality care delivery. The position requires strong organizational skills, proficiency with Microsoft Office applications, and a willingness to travel locally to assigned senior living communities at least four business days per week. Curana emphasizes continuous improvement and values team members who are dedicated to proactively identifying and addressing patient needs. This is an excellent opportunity for someone with a medical assistant background and a passion for community engagement to contribute to a thriving company committed to transforming senior housing and healthcare outcomes. Curana Health’s recent recognition on the prestigious Inc. 5000 list as one of the fastest-growing privately owned companies highlights its growing impact and industry leadership in healthcare and medical services.
Job Requirements
- Registered or certified medical assistant
- One or more years of experience working in a medical office, community engagement, or related fields
- Willingness to travel to assigned senior living communities four business days per week
- Proficient in use of Microsoft Office applications
- Excellent organizational and time management skills
- Ability to interpret medical records, lab results, and appointment notes
- Ability to collect clinical information and escalate findings appropriately
Job Qualifications
- Registered or certified medical assistant
- One or more years of experience working in a medical office, community engagement, or related fields
- Ability to interpret medical records, lab results, and appointment notes
- Experience in collecting clinical information and surfacing changes to the appropriate care team member
- Willingness to travel to local senior living communities
- Proficient computer skills and knowledge of Microsoft Office applications
- Excellent organizational and time management skills with ability to prioritize tasks
- Experience with chronic care management or other care management programs (preferred)
Job Duties
- Conduct monthly in-person rounds for patients enrolled in Advanced Primary Care Management or the Guiding an Improved Dementia Experience programs
- Address patient and durable power of attorney inquiries via telephone
- Respond to patient or caregiver messages received via the Curana Patient Portal
- Assist patients with scheduling follow-up appointments with Curana providers or specialists
- Manage electronic health records and ensure accurate and up-to-date patient records
- Coordinate documents needed for review or signature by a provider
- Facilitate provider orders and escalate findings
- Support provider scheduling
- Assist with prior authorizations
- Obtain patient records and diagnostic test results
- Organize telehealth consultations
- Collaborate with the Curana Interdisciplinary Care Team to ensure seamless communication within the health network
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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