Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible work hours
Employee training and development
Supportive team environment
Job Description
Curana Health is a leading provider of value-based primary care services specifically tailored to the senior living industry. Founded in 2021, the company has experienced rapid growth and now serves over 1,500 senior living community partners across 34 states in the U.S., employing more than 1,000 clinicians. Curana Health’s expertise spans various types of senior living environments, including skilled nursing facilities, assisted and independent living communities, Memory Care units, and affordable senior housing sites. By participating in innovative Centers for Medicare & Medicaid Services (CMS) programs, such as owned-and-operated Accountable Care Organizations and Medicare Advantage plans, Curana Health is setting... Show More
Job Requirements
- High school diploma or equivalent
- Strong interpersonal and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Basic technology proficiency including video conferencing
- Compassionate and respectful attitude toward seniors
- Availability to assist with clinical support tasks and administrative duties
- Willingness to work closely with diverse patient populations
- Commitment to maintaining patient privacy and HIPAA compliance
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal, communication, and customer service skills
- Organized, proactive, and able to manage multiple priorities in a fast-paced environment
- Comfortable using and troubleshooting basic technology, including video conferencing tools
- Compassionate, respectful, and committed to providing excellent care to seniors
- Registered or Certified Medical Assistant (MA) or Certified Nursing Assistant (CNA) preferred
- Experience in senior living, long-term care, or healthcare settings preferred
- Previous concierge, hospitality, or telehealth experience preferred
- Proficiency with Microsoft Office preferred
- Familiarity with HIPAA and patient privacy standards preferred
Job Duties
- Serve as the primary point of contact for patients, families, and facility staff, building strong, trusting relationships
- Coordinate care between providers, specialists, therapy, home health, and other ancillary services to ensure continuity of care
- Conduct regular outreach to residents and families to assess needs and coordinate services in alignment with providers' care plans
- Support front desk duties including appointment scheduling, patient intake, and general administrative support
- Set up and operate secure, reliable telehealth technology to support virtual clinical appointments
- Greet patients, facilitate introductions, and assist providers during remote examinations following clinician instructions
- Troubleshoot minor technical issues related to telehealth equipment and software
- Maintain strict compliance with HIPAA and patient privacy standards during all telehealth encounters
- Act as a liaison between Curana Health and facility stakeholders (nursing, sales, wellness, and leadership)
- Coordinate and attend facility events, educational sessions, and Curana Health community activities
- Maintain open communication with facility staff to identify and relay community needs to the care team
- Assist with clinic setup and design, ensuring clinics meet Curana Health specifications
- Manage clinic supplies and collateral to ensure readiness for daily operations
- Support clinical functions such as taking vital signs, rooming patients, and assisting with visit preparation (training provided)
- Serve as backup to Medical Assistant within the on-site Curana Health Clinic as needed
Job Location
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