Carcierge_YIP

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
basic life insurance
short-term disability
long-term disability
Employee assistance program
Estate planning assistance
Identity theft assistance
Travel Assistance
COVID19 resources
Pharmacy discount programs
Health support programs
401(k) retirement program
Vacation Time
sick leave
Paid holidays
Paid birthday off
Cell Phone Allowance
Referral Bonus
Employee Discounts
Commission program
Professional training access

Job Description

Go Rentals was founded in 1995 to serve a specific need for a high-touch, quality vehicle rental service tailored for discerning business and leisure travelers. Over the years, Go Rentals has established itself as a leading car rental company recognized for its deep knowledge, extensive experience, and strong passion for aviation and hospitality industries. The company continues to provide services not only to everyday guests but also supports aviation, travel, and hospitality professionals with outstanding personalized service. This includes a finely maintained fleet of luxury vehicles and a dedicated team committed to making every travel experience pleasing, memorable, and convenient. Proudly recognized as the official Forbes Travel Guides Elite Car Rental Provider, Go Rentals stands out in the industry for excellence and reliability.

Go Rentals is committed to employee growth and career advancement. The company fosters a culture centered on curiosity and continuous learning, initiating all new hires into its proprietary in-house training programs to ensure skill development from day one. Internal promotions are highly encouraged alongside active engagement with partners, guests, and peers to bolster career progression. This commitment reflects Go Rentals' belief that personal growth is equally as important as professional growth, aiming to create an enriching and supportive work environment.

This role as a Guest Service Associate is perfect for individuals passionate about the luxury lifestyle and hospitality industry. The ideal candidate is hospitality-minded, understands what exceptional, first-class service entails, and is comfortable interacting with high-profile guests in a professional manner. This position requires a team player who is enthusiastic about learning, creativity, and collaboration within a fun and dynamic team environment. It also suits individuals driven by a desire to explore life, travel frequently, and appreciate finer luxuries. With Go Rentals experiencing rapid growth due to its remarkable reputation, this position offers ample opportunities for professional advancement, competitive compensation, and comprehensive benefits. Candidates seeking a long-term employer with room for career development will find Go Rentals to be the perfect match.

Job Requirements

  • Valid unrestricted driver's license
  • 21 years of age or older (except Montana or Hawaii)
  • Must be insurable
  • Minimum of high school diploma or GED equivalent
  • One to two years driving experience
  • Excellent communication skills
  • Ability to understand and speak basic English
  • Experience in sales and customer service

Job Qualifications

  • High school diploma or GED equivalent
  • One to two years of driving experience
  • Excellent communication skills
  • Experience in sales and customer service
  • Ability to speak and understand basic English
  • Hospitality-minded with professionalism around high-profile guests
  • Experience in aviation, auto rental, guest services, or hospitality is preferred
  • Willingness to travel for extended periods preferred
  • Technology savvy including smartphones and tablets preferred
  • College degree preferred

Job Duties

  • Provide exceptional guest service and support
  • Assist guests with vehicle rental inquiries and transactions
  • Maintain detailed knowledge of fleet and services offered
  • Collaborate with team members to ensure seamless operations
  • Handle guest concerns and resolve any service issues promptly
  • Maintain accurate records and documentation
  • Promote company programs and employee discounts

Job Criteria

Experience

Mid Level (3-7 years)


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