Capital Health - Central Scheduling Rep & Patient Access Rep Hiring Event - JULY 28
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.21 - $22.74
Work Schedule
Standard Hours
Benefits
Medical Plan
prescription drug coverage
In-house employee pharmacy
dental plan
vision plan
Flexible spending account
Retirement savings and investment plan
Basic group term life and accidental death and dismemberment insurance
Supplemental group term life and accidental death and dismemberment insurance
Long term disability benefits
Short term disability benefits
Employee assistance program
Commuter transit
Commuter parking
supplemental life insurance
Voluntary life spouse
Voluntary life employee
Voluntary life child
Voluntary legal services
Voluntary accident critical illness and hospital indemnity insurance
Voluntary identity theft insurance
Voluntary Pet Insurance
Paid time-off program
Job Description
Capital Health is a leading healthcare provider in the region, renowned for its commitment to delivering progressive and high-quality patient care. The organization has made significant investments in its team of exceptional physicians, nurses, and dedicated staff, ensuring that patients receive the best medical attention supported by advanced technology. Capital Health’s comprehensive network consists of two hospitals, an outpatient center, a satellite emergency department, and an expansive network of primary and specialty care services. The Capital Health Medical Group employs more than 600 physicians and other healthcare providers who serve patients across the region, delivering a broad range of primary care, specialty medical services, and hospital-based healthcare. Accredited by the DNV, Capital Health is a dynamic resource in regional healthcare, dedicated to innovation, compassion, and clinical excellence.
This job opening is for the position of Central Scheduler I on a full-time basis within Capital Health’s Central Scheduling team located in Lawrenceville, NJ. The role involves providing essential scheduling services and support for patient intake, ensuring a smooth and efficient patient experience. The Central Scheduler I will function as a crucial part of the administrative operations, working closely with healthcare providers and patients to coordinate appointments, manage information accurately, and facilitate communication between patients and clinical teams. This position is scheduled for 40 hours per week during daytime hours.
Capital Health also offers opportunities for Patient Access Representatives in its Patient Access Services at Pennington, NJ. This role requires one year of healthcare or customer service experience and provides scheduling and intake support in various locations and shifts. Both positions are integral to Capital Health’s commitment to delivering exceptional patient care starting from their first interaction with the organization.
Candidates applying for these roles will benefit from a competitive salary range of $18.21 to $22.74 per hour, reflecting Capital Health’s strategy to attract top talent with flexible and competitive compensation packages. Additionally, Capital Health emphasizes a supportive work environment focused on teamwork, professional growth, and comprehensive employee benefits that begin on the first day of employment in 2026. These benefits include medical, dental, and vision coverage along with generous paid time off. The opportunity to work at Capital Health provides a rewarding career path in a respected healthcare organization dedicated to making a positive impact in the community and advancing patient-centered healthcare services. Capital Health also provides interview opportunities that allow candidates to meet directly with hiring managers and learn more about their patient care teams and organizational culture. This ensures a transparent hiring process and helps applicants understand their career growth possibilities within the health system.
This job opening is for the position of Central Scheduler I on a full-time basis within Capital Health’s Central Scheduling team located in Lawrenceville, NJ. The role involves providing essential scheduling services and support for patient intake, ensuring a smooth and efficient patient experience. The Central Scheduler I will function as a crucial part of the administrative operations, working closely with healthcare providers and patients to coordinate appointments, manage information accurately, and facilitate communication between patients and clinical teams. This position is scheduled for 40 hours per week during daytime hours.
Capital Health also offers opportunities for Patient Access Representatives in its Patient Access Services at Pennington, NJ. This role requires one year of healthcare or customer service experience and provides scheduling and intake support in various locations and shifts. Both positions are integral to Capital Health’s commitment to delivering exceptional patient care starting from their first interaction with the organization.
Candidates applying for these roles will benefit from a competitive salary range of $18.21 to $22.74 per hour, reflecting Capital Health’s strategy to attract top talent with flexible and competitive compensation packages. Additionally, Capital Health emphasizes a supportive work environment focused on teamwork, professional growth, and comprehensive employee benefits that begin on the first day of employment in 2026. These benefits include medical, dental, and vision coverage along with generous paid time off. The opportunity to work at Capital Health provides a rewarding career path in a respected healthcare organization dedicated to making a positive impact in the community and advancing patient-centered healthcare services. Capital Health also provides interview opportunities that allow candidates to meet directly with hiring managers and learn more about their patient care teams and organizational culture. This ensures a transparent hiring process and helps applicants understand their career growth possibilities within the health system.
Job Requirements
- High school diploma or GED
- customer service experience preferred
- experience working in office or call center environment preferred
- experience in conducting patient intakes and scheduling preferred
- strong customer service skills
- good communication skills
- good organizational skills
- medical terminology knowledge preferred
- basic insurance carrier and pre-certification knowledge preferred
- ability to work in a fast-paced environment
- ability to multitask
- excellent verbal and written communication
- ability to work independently and within a team
- maintain composure under pressure
Job Qualifications
- High school diploma or GED
- customer service experience preferred
- experience in office or call center environment preferred
- knowledge of medical terminology preferred
- good communication and organizational skills
- basic insurance and pre-certification knowledge preferred
- basic computer skills
Job Duties
- Schedule patient appointments accurately and efficiently
- coordinate patient intake and information verification
- communicate effectively with patients and clinical staff
- manage multi-line phone systems to handle scheduling requests
- maintain accurate and confidential patient records
- assist with the use of scheduling software and databases
- provide excellent customer service in a high-volume environment
Job Criteria
Experience
No experience required
Job Location
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