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Candlewood Suites Norfolk Airport - Assistant General Manager OEM

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Candlewood Suites Norfolk Airport is an extended-stay hotel designed to provide guests with a comfortable and convenient lodging experience. Located just off Military Highway between interstates I-64 and I-264, the hotel offers easy access to important local destinations such as Norfolk International Airport, major military installations, and key corporate employers. The property features spacious suites equipped with full kitchens, appealing to travelers seeking longer-term stays with the comforts of home. In addition to the accommodations, guests benefit from a variety of modern amenities including complimentary Wi-Fi, a 24-hour fitness center, free outdoor grills, on-site laundry facilities, and the Candlewood Cupboard... Show More

Job Requirements

  • At least five years of progressive hotel experience (Rooms or Food and Beverage)
  • Four-year degree with 2-3 years experience or two-year degree with 3-4 years experience
  • Supervisory background required
  • Ability to stay calm and objective under pressure
  • Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

  • At least five years of progressive hotel experience in Rooms or Food and Beverage
  • Four-year degree with 2-3 years of related experience or two-year degree with 3-4 years of related experience
  • Supervisory experience in a hotel or related setting
  • Strong problem-solving and communication skills
  • Proficiency with Windows Operating Systems
  • Ability to lead and motivate teams
  • Certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid preferred or obtainable

Job Duties

  • Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
  • Proactively identify and solve operational challenges to maintain efficient hotel operations
  • Recruit, hire, and train Guest Services staff while coaching team members through development programs and ongoing training
  • Actively listen and communicate effectively with colleagues and guests to ensure clear understanding and satisfaction
  • Utilize financial data and information to support hotel budgeting and cost control
  • Manage daily operations using Windows Operating Systems and related software for reporting
  • Maintain professional appearance and grooming standards in accordance with company policies
  • Demonstrate a friendly, service-oriented attitude to enhance guest and team member experiences

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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