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Candlewood Suites Charlotte Arrowood - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
This hotel is conveniently located off of I-77 in the Arrowood Business Park area, very close to popular destinations such as Carowinds theme park, Microsoft, Spectrum, and AT&T. It offers easy access to events like a Carolina Panthers or Charlotte Hornets game. The property features spacious suites with fully equipped kitchens, ideal for families on vacation or business travelers seeking the comforts of home. Guests can enjoy amenities including a pool with a gazebo area perfect for grilling, a gym, complimentary washers and dryers, a fully stocked Candlewood Cupboard offering breakfast, lunch, snacks, and dinner, free Wi-Fi internet, a business... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Availability to work shifts from 7:00am to 3:00pm and 3:00pm to 11:00pm
- Open availability including weekends and holidays
- Ability to adapt to varying hotel demand and schedules
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and handle stressful situations calmly
- Excellent problem-solving abilities
Job Duties
- Greet guests warmly and provide exceptional customer service
- Manage check-in and check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Process reservations and maintain accurate records
- Coordinate communication with housekeeping and other hotel departments
- Manage financial transactions and billing
- Maintain the front desk area and ensure smooth daily operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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