Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee Discounts
Positive work environment
Job Description
The hiring establishment is a reputable educational institute committed to providing quality education and support services to students and the community. This organization values professionalism, excellent customer service, and a supportive learning environment. The campus receptionist plays a pivotal role as the first point of contact for visitors, students, vendors, and staff. The primary function of this position is to operate the multiline telephone system, answer incoming calls, and efficiently direct callers to the appropriate personnel or departments. This role is essential for maintaining smooth communication channels and ensuring that everyone who interacts with the campus receives courteous and helpful... Show More
Job Requirements
- Certificate showing at least one year of completion from college or technical school
- Or 3-6 months of training and related work experience
- Or equivalent combination of education and experience
- Strong knowledge of computer systems including Microsoft Office Suite
- Experience using all industry-leading computers, printers and fax machines
- Clear and succinct communication both verbally and in writing with a diverse community, student population and with team members and instructors at all levels
- Strong interpersonal skills
- Strong verbal communication, written communication, listening, record keeping and information management
- Maintain a calm and friendly demeanor when instructing and assisting students
- Prioritize, multi-task, perform well under pressure, meet deadlines, and work a flexible schedule
- Work under minimal supervision and exhibit self-starter traits
- Take initiative and use independent judgment within established guidelines
- Successfully interface with office staff and instructors, students and manager
- Effectively analyze situations and perform conflict resolution
- Ability to coach and motivate students for goal achievement
- Ability to research, critically think about and analyze student records and policy for resolution
- Maintain confidential information and abide by all Family Education Rights and Privacy Act (FERPA) rules and regulations
- Collect, analyze and interpret data in assigned teaching field to provide up-to-date instruction and information
- Highly organized and pay attention to detail
- Passionate belief in the value of our Education Programs
Job Qualifications
- Certificate showing at least one year of completion from college or technical school
- Or, 3-6 months of training and related work experience
- Or, equivalent combination of education and experience
- Strong knowledge of computer systems including Microsoft Office Suite
- Experience using all industry-leading computers, printers and fax machines
- Clear and succinct communication both verbally and in writing with a diverse community, student population and with team members and instructors at all levels
- Listen to and understand a wide-range of issues from both students and Institute team members
- Strong interpersonal skills
- Strong verbal communication, written communication, listening, record keeping and information management
- Maintain a calm and friendly demeanor when instructing and assisting students
- Prioritize, multi-task, perform well under pressure, meet deadlines, and work a flexible schedule
- Work under minimal supervision and exhibit self-starter traits
- Take initiative and use independent judgment within established guidelines
- Successfully interface with office staff and instructors, students and manager
- Effectively analyze situations and perform conflict resolution
- Ability to coach and motivate students for goal achievement
- Ability to research, critically think about and analyze student records and policy for resolution
- Maintain confidential information and abide by all Family Education Rights and Privacy Act (FERPA) rules and regulations
- Collect, analyze and interpret data in assigned teaching field to provide up-to-date instruction and information
- Highly organized and pay attention to detail
- Passionate belief in the value of our Education Programs
Job Duties
- Create a positive first impression on all visitors by being the friendly, calm and courteous greeter of students, customers, and vendors
- Retrieve messages from voice mail and forward to appropriate personnel
- Answer incoming telephone calls, determine the purpose of the calls and forward to appropriate personnel or department
- Maintain a clean front area that is uncluttered and projects a professional image
- Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
- Create files, review prospective student documents for accuracy, make copies, and scan documents into system
- Create and/or run reports as required
- Answer questions about organization and provide callers with address, directions, and other information
- Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel
- Monitor all activity at the front door of the campus
- Maintain confidentiality of Institute information, specifically student data
- Manage and deliver outgoing mail and receive, sort, and route incoming mail
- Maintain and route publications, packages and sign for items delivered by professional courier
- Maintain fax machines, assist users with sending and receiving faxes, send, retrieve and route incoming and outgoing faxes
- Take payments for services and products
- Order, receive and maintain office supplies
- Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
- Perform other clerical duties as needed, such as filing, photocopying, and collating
- Represent the Institute and all affiliated brands in the most professional and positive light at all times
- Regular, consistent, on-time attendance is an essential function of the job
- Perform other duties as required or assigned
Job Location
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